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SarahF
I've been working at Bankwest for almost 9 years now and LOVE it! Getting to work in the Digital Social Media team has been an absolute dream. You may have seen my name ^Sarah pop up on the Bankwest Facebook and Twitter page from time to time. I'm here to look after you and help with any questions or assistance you may need. In my personal life I'm a photographer and love to spend time with my large Kiwi family and ofcourse the obvious - travel!
My Latest Posts
SarahF
Forum Manager
Posted by Forum Manager
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Hi @rj, I'm excited to let you know that we've made a few exciting changes to our app and I believe one in particular will make you happy James from o...
598 Views 2 Replies 0 Kudos
SarahF
Forum Manager
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As of 14th April 2018 we've made some exciting changes to our Student Banking options. Students will now have access to the Easy Transaction account a...
738 Views 0 Replies 0 Kudos
SarahF
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Hi @Troy, thanks for your enquiry. I've spoken with our team and been advised we don't currently have 'read only' PANs however I've passed your feedba...
16,603 Views 8 Replies 0 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @Cat1404, cash deposits you make in our Smart ATMs into your account will show straight away
6,121 Views 3 Replies 0 Kudos
My Kudoed Posts
SarahF
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The key to successful saving is planning and knowing where your money is actually being spent and saved. Check out this link for a range of suggestion...
2,149 Views 0 Replies 4 Kudos
SarahF
Forum Manager
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You can call us on our 24/7 international number +61 8 9449 2840 and our team can assist you
11,501 Views 46 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @Aleta, this isn't available via online banking or on eStatements however if you call us on 13 17 19 or log into online banking via a computer to l...
3,712 Views 1 Reply 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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The key to successful saving is planning and knowing where your money is actually being spent and saved. Check out this link for a range of suggestion...
2,149 Views 0 Replies 4 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
35,400 Views 16 Replies 5 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @Minouck, we can certainly help get this Lite Direct Account closed so you can use your new Student Account as your primary account. To arrange thi...
20,884 Views 11 Replies 2 Kudos
SarahF
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Posted by Forum Manager
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Hi @LAURENTIA, thanks for contacting us in regards to this. If you log into online banking via a computer in the left hand menu down the bottom you sh...
2,185 Views 1 Reply 2 Kudos
SarahF
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Hi @LAURENTIA, thanks for contacting us in regards to this. If you log into online banking via a computer in the left hand menu down the bottom you sh...
2,185 Views 1 Reply 2 Kudos
SarahF
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Posted by Forum Manager
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Hi @User111, if you're over 16 years old you can get a new MasterCard Debit Card and keep your current Debit card too. Just give us a quick call on 13...
2,815 Views 3 Replies 1 Kudos
SarahF
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Hi @cgm, thanks for contacting us in regards to this. This is something that I'm sure customers would love and I'll certainly pass this suggestion ont...
3,989 Views 2 Replies 1 Kudos
SarahF
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Purchase Interest is charged to a credit card when the statement is not paid in full by its due date. To avoid being charged Purchase Interest you nee...
4,443 Views 4 Replies 1 Kudos
SarahF
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I love this idea @sophal I have so many people in my recipient list and sometimes it's hard to remember who they are and why they're in my list. It to...
2,498 Views 2 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Thanks for another great suggestion @thewinchester - I'll make sure I pass this onto our team's to look into so we can try making Tax time that little...
2,882 Views 2 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @heather123, thanks for contacting us in regards to this. In this case you'd need to contact us on 13 17 19 so our team can look into this and view...
3,247 Views 2 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
35,400 Views 16 Replies 5 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Great suggestions @thewinchester. We offer our Platinum credit cards which offer no foreign transaction fee which can help customers save on fees whil...
8,914 Views 9 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
Solved
Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
35,400 Views 16 Replies 5 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Some great tips there @mayhewga - I love using Easy Alerts when travelling (especially the foreign transaction alert) as then I get an alert straight ...
31,196 Views 5 Replies 3 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @Brad, thanks for contacting us in regards to this. You'll now be able to see eStatements when you click into the home loan account to view these d...
6,873 Views 12 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
35,400 Views 16 Replies 5 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @tristanobrien, thanks for stopping by the Bankwest Forum. I currently work at Bankwest and I must say - I love it! I've been here 8 years and have...
2,623 Views 2 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Bankwest is making available its Disaster Response Package for customers and businesses in North Queensland affected by Cyclone Debbie. Special arrang...
1,839 Views 0 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Credit cards aren’t meant to be complex but there are a few topics that come up quite often which we want to explain for you. Activate your card Chang...
9,788 Views 4 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @TH, what a find! I wonder if you have any of the rare 2c coins with Stuart Devlin's initials missing... But if you're keen to get them in the pigg...
19,554 Views 9 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Bankwest is making available its Disaster Response Package for customers and businesses in North Queensland affected by Cyclone Debbie. Special arrang...
1,839 Views 0 Replies 2 Kudos
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Date Last Visited
‎10-12-2018 11:42 AM

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