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SarahF
I've been working at Bankwest for almost 9 years now and LOVE it! Getting to work in the Digital Social Media team has been an absolute dream. You may have seen my name ^Sarah pop up on the Bankwest Facebook and Twitter page from time to time. I'm here to look after you and help with any questions or assistance you may need. In my personal life I'm a photographer and love to spend time with my large Kiwi family and ofcourse the obvious - travel!
My Latest Posts
SarahF
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Hi @rj, I'm excited to let you know that we've made a few exciting changes to our app and I believe one in particular will make you happy James from o...
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SarahF
Forum Manager
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As of 14th April 2018 we've made some exciting changes to our Student Banking options. Students will now have access to the Easy Transaction account a...
589 Views 0 Replies 0 Kudos
SarahF
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Hi @Troy, thanks for your enquiry. I've spoken with our team and been advised we don't currently have 'read only' PANs however I've passed your feedba...
14,778 Views 8 Replies 0 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @Cat1404, cash deposits you make in our Smart ATMs into your account will show straight away
5,761 Views 3 Replies 0 Kudos
My Kudoed Posts
SarahF
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Hi @Minouck, we can certainly help get this Lite Direct Account closed so you can use your new Student Account as your primary account. To arrange thi...
19,011 Views 11 Replies 2 Kudos
SarahF
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Hi @LAURENTIA, thanks for contacting us in regards to this. If you log into online banking via a computer in the left hand menu down the bottom you sh...
1,893 Views 1 Reply 2 Kudos
SarahF
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Hi @LAURENTIA, thanks for contacting us in regards to this. If you log into online banking via a computer in the left hand menu down the bottom you sh...
1,893 Views 1 Reply 2 Kudos
SarahF
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Hi @User111, if you're over 16 years old you can get a new MasterCard Debit Card and keep your current Debit card too. Just give us a quick call on 13...
2,485 Views 3 Replies 1 Kudos
SarahF
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Hi @cgm, thanks for contacting us in regards to this. This is something that I'm sure customers would love and I'll certainly pass this suggestion ont...
3,705 Views 2 Replies 1 Kudos
SarahF
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Purchase Interest is charged to a credit card when the statement is not paid in full by its due date. To avoid being charged Purchase Interest you nee...
4,010 Views 4 Replies 1 Kudos
SarahF
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I love this idea @sophal I have so many people in my recipient list and sometimes it's hard to remember who they are and why they're in my list. It to...
2,256 Views 2 Replies 1 Kudos
SarahF
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Thanks for another great suggestion @thewinchester - I'll make sure I pass this onto our team's to look into so we can try making Tax time that little...
2,629 Views 2 Replies 1 Kudos
SarahF
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Hi @heather123, thanks for contacting us in regards to this. In this case you'd need to contact us on 13 17 19 so our team can look into this and view...
2,873 Views 2 Replies 1 Kudos
SarahF
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
32,052 Views 14 Replies 4 Kudos
SarahF
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Great suggestions @thewinchester. We offer our Platinum credit cards which offer no foreign transaction fee which can help customers save on fees whil...
8,157 Views 9 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
32,052 Views 14 Replies 4 Kudos
SarahF
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Some great tips there @mayhewga - I love using Easy Alerts when travelling (especially the foreign transaction alert) as then I get an alert straight ...
28,589 Views 5 Replies 3 Kudos
SarahF
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Hi @Brad, thanks for contacting us in regards to this. You'll now be able to see eStatements when you click into the home loan account to view these d...
6,300 Views 12 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Whilst you’ll often remember how much you spent at Coles or Bunnings or anywhere else with a familiar name, you might find yourself questioning some o...
32,052 Views 14 Replies 4 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Hi @tristanobrien, thanks for stopping by the Bankwest Forum. I currently work at Bankwest and I must say - I love it! I've been here 8 years and have...
2,386 Views 2 Replies 1 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Bankwest is making available its Disaster Response Package for customers and businesses in North Queensland affected by Cyclone Debbie. Special arrang...
1,681 Views 0 Replies 2 Kudos
SarahF
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Credit cards aren’t meant to be complex but there are a few topics that come up quite often which we want to explain for you. Activate your card Chang...
9,008 Views 4 Replies 1 Kudos
SarahF
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Hi @TH, what a find! I wonder if you have any of the rare 2c coins with Stuart Devlin's initials missing... But if you're keen to get them in the pigg...
17,642 Views 9 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Bankwest is making available its Disaster Response Package for customers and businesses in North Queensland affected by Cyclone Debbie. Special arrang...
1,681 Views 0 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
Solved
Some great tips there @mayhewga - I love using Easy Alerts when travelling (especially the foreign transaction alert) as then I get an alert straight ...
28,589 Views 5 Replies 3 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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Thanks for your feedback in regards to V3.0 of our mobile app @thewinchester. I've looked into this with @JustinJ and his team and I've been advised t...
6,374 Views 12 Replies 1 Kudos
SarahF
Forum Manager
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This week our mobile app has been given a new look. We’re keeping all the features and functionality you know and love but we’re giving it a fresh new...
6,466 Views 12 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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This week our mobile app has been given a new look. We’re keeping all the features and functionality you know and love but we’re giving it a fresh new...
6,466 Views 12 Replies 2 Kudos
SarahF
Forum Manager
Posted by Forum Manager
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You can call us on our 24/7 international number +61 8 9449 2840 and our team can assist you
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