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LyndsC
I'm currently in my 10th year of working for Bankwest, and I absolutely love it here, especially working in the Digital Team! You may have seen me (^Lynds) pop up on our Facebook and Twitter pages and now I'm also helping take care of things in the Forum. Outside of work, I'm an avid football fan and spend my spare time with my amazing friends and family, as well as the occasion overseas trip!
My Latest Posts
LyndsC
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Hi @Coralh, if you add a signatory they would have full access to the account, although the account name would remain the same so any funds transferre...
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LyndsC
Moderator
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Hi @jml3au, if you pop us a secure message in online banking we can have a look at this for you and check why you've not been able to view your TD. Yo...
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LyndsC
Moderator
Posted by Moderator
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Hi @53577014, this is not something we currently offer - if this changes we'll make sure to let all of our customers know! Thanks.
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LyndsC
Moderator
Posted by Moderator
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Hi @lou92, it would be best to give our business team a call on 13 7000 - they will be able to assist with this. Thanks!
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My Kudoed Posts
LyndsC
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Posted by Moderator
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Hi @lou92, it would be best to give our business team a call on 13 7000 - they will be able to assist with this. Thanks!
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LyndsC
Moderator
Posted by Moderator
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Thanks - I have spoken with our Mobile team and they are looking into this to ensure this is resolved in our next app release.
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LyndsC
Moderator
Posted by Moderator
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Hi @JLaser, the foreign transaction fee for purchases or withdrawals outside of Australia is 2.95% per transaction, if you're credit card is a platinu...
103 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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If you make a purchase using PayPass or the credit button on your card, the transaction will sit in Authorisation Only, which means that we are holdin...
2,533 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @beverly0515, thanks for your question! This can sometimes happen if you have any transactions in Authorisation only, as the funds are held in your...
2,540 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Thanks @vergs, I've sent this to our Mobile Team to look into. I will let you know when I have some more information.
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LyndsC
Moderator
Posted by Moderator
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Hey @llcooll8, thanks for reaching out. Funds coming from another bank can take up to 3 business days to be received. You may find they do come throug...
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LyndsC
Moderator
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Hi @Kereinkyle, we can certainly help with this. If you pop into a Bankwest branch they can issue the expiry date to you. Thanks!
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LyndsC
Moderator
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Hi @DkA, it may be that they have not finished processing across to the new account details or are still being authorised. If you have access to onlin...
103 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @MarieGrech if you can give us a call on 131719 or contact us via our online messaging service we can look into this and provide more information o...
470 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Can I ask if you have tried clearing your internet files and cache, and trying to log in again @rjcteh?
297 Views 10 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Can I ask what difficulties you are having @rjctech?
300 Views 10 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @rjcteh, whilst I can't access your accounts through the Forum, I'd love to help you out! If you can log in to online banking (using a desktop or l...
303 Views 10 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @N1cholson, the address for our Karrinyup store is Shop G51 Karrinyup Shopping Centre, 200 Karrinyup Rd, Karrinyup. Thanks!
168 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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For security reasons we can't access or discuss any personal account information over Facebook, so I'm unable to see why this is happening @Daz. If yo...
329 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @kevingaffard, if your card is damaged and no longer working to it's full capacity, we would need to arrange a replacement to be sent out to you. W...
434 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @JKW75, generally seizing a property is an absolute last resort, and the bank would work with you every step of the way to avoid this. Purposely st...
246 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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You can certainly add surplus funds to your credit card @mickster. Please be aware depending on the type of credit card you have foreign transaction f...
400 Views 4 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @chilicooper Whilst we'll be launching in the coming months, given it's a brand new service we're taking some extra time to ensure that when we do ...
3,420 Views 55 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Sarah147, whilst you aren't able to place a stop on transferring funds from the card, you could look at having your credit card removed from onlin...
310 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @bmumme, we don't encourage customers to use apps like this one, that require you to sync your accounts as these generally require you to enter you...
10,607 Views 8 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @dutchaussie, the address for the current Midland store is Shop 1-4 Midland Gate Shopping Centre, 274 Great Eastern Highway, Midland 6053. Thanks!
542 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Craggy, yes to prevent interest being charged on the following statement you would need to pay the statement balance ($701.58) minus the instalmen...
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LyndsC
Moderator
Posted by Moderator
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Providing your Breeze Mastercard is a Platinum or World level card @David_P, the complimentary insurance would apply. However any classic Breeze Maste...
989 Views 4 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @gebrown, thanks for contacting us in regards to this. The complimentary travel insurance offered with our Platinum credit cards is for internation...
493 Views 1 Reply 1 Kudos
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