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LyndsC
I'm currently in my 7th year of working for Bankwest, and I absolutely love it here, especially working in the Digital Team! You may have seen me (^Lynds) pop up on our Facebook and Twitter pages and now I'm also helping take care of things in the Forum. Outside of work, I'm an avid football fan and spend my spare time with my amazing friends and family, as well as the occasion overseas trip!
My Latest Posts
LyndsC
Moderator
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Hi @Nikkit, a cheque deposited at an Australia Post store will take longer than if you deposit them at a Bankwest store, as we do need the cheque to b...
2 Views 1 Reply 0 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Stevo, just wondering if you have received your ring?
55 Views 4 Replies 0 Kudos
LyndsC
Moderator
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Hi @chilicooper Whilst we'll be launching in the coming months, given it's a brand new service we're taking some extra time to ensure that when we do ...
141 Views 7 Replies 0 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Sandecker, at this stage we will be launching only mobile numbers, although if this does change we will make sure to let our customers know. Thank...
29 Views 1 Reply 0 Kudos
My Kudoed Posts
LyndsC
Moderator
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Hi @bmumme, we don't encourage customers to use apps like this one, that require you to sync your accounts as these generally require you to enter you...
7,997 Views 6 Replies 1 Kudos
LyndsC
Moderator
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Hi @dutchaussie, the address for the current Midland store is Shop 1-4 Midland Gate Shopping Centre, 274 Great Eastern Highway, Midland 6053. Thanks!
166 Views 1 Reply 1 Kudos
LyndsC
Moderator
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Hi @Craggy, yes to prevent interest being charged on the following statement you would need to pay the statement balance ($701.58) minus the instalmen...
210 Views 1 Reply 1 Kudos
LyndsC
Moderator
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Providing your Breeze Mastercard is a Platinum or World level card @David_P, the complimentary insurance would apply. However any classic Breeze Maste...
403 Views 4 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @gebrown, thanks for contacting us in regards to this. The complimentary travel insurance offered with our Platinum credit cards is for internation...
195 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Sofee, thanks for your question. While we can't email the SMS code for security reasons we can place a temporary SMS exemption on your account whi...
362 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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I'm sorry you feel this way @Tamaraleahy, However, I can assure you that we are not discriminating against women who have children in any way. Under r...
310 Views 1 Reply 1 Kudos
LyndsC
Moderator
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I have looked into this with our Mobile team @IT, and this phone is not compatible. This is not something we are likely to support, as this phone is n...
452 Views 13 Replies 1 Kudos
LyndsC
Moderator
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Hi @imesh25, thanks for your question. We issue a new card, prior to the current card expiring. The card will work until the end of the month shown in...
1,158 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @Eljay, it's generally safe to share your BSB & Account number, as we do require additional ID to make a withdrawal from an account. However if you...
275 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @lambertj, you can follow the below steps to do this via a computer. select manage recipients from the payments & transfers menu on the left hand s...
781 Views 3 Replies 1 Kudos
LyndsC
Moderator
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Hi @DarrylBaker, if you log into online banking via a computer you can select "Self service" from the left hand menu and then "Manage devices" you can...
316 Views 1 Reply 1 Kudos
LyndsC
Moderator
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Hi @auxtian, we don't have any immediate plans for this, however if this changes we'll make sure to post it to the forum. Thanks!
1,045 Views 4 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Thanks so much for the feedback @thewinchester, I'll make sure to let our online team know! @callumwesley you can certainly use the Bank @ Post servic...
8,213 Views 2 Replies 1 Kudos
LyndsC
Moderator
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Hi @SN, if you're unable to make the transfer via Online Banking (this requires the SMS code), you'd need to complete an IMT form and return it to us....
629 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @PopTart, thanks for your suggestion on this. For security reasons we do not recommend using any third party apps that require access to your PAN o...
1,331 Views 5 Replies 1 Kudos
LyndsC
Moderator
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Hi @bobkew sorry to hear you have had to cancel your trip! As the flight was purchased using your Breeze Platinum Mastercard, you may be eligible for ...
821 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Thanks for your question @bronton, and I'm sorry to hear your card's not working! For security reasons we can't access or discuss any personal account...
1,145 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Thanks @wizzer1865, can I ask you to please go into the settings on your phone and check that it does not have "Do not keep activities" switched on? T...
1,707 Views 8 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Thanks for chatting with me @duffy, I will keep you updated as soon we have some more information :-)
2,090 Views 7 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi Glenn, for security reasons we can't access or discuss personal account information over the Forum, so I'm unable to view your transactions. If you...
1,206 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Hi @duffy, thanks for your question! I have reached out to our Mobile team to have a look into this and let me know what's happened here. Once I have ...
2,125 Views 7 Replies 1 Kudos
LyndsC
Moderator
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Hi @parkec02, thanks for contacting us in regards to this. There are no ATM fees charged by Bankwest on this account, however other banks outside of t...
1,007 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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Sorry to hear you're having trouble registering your account for eStatements Quokka. At this stage, not all of our accounts are eligible to receive eS...
808 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
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I'm glad Gail could help you @Maureen, I'll make sure to pass your thanks on to her, I'm sure this will make her day :-) And as always, thank you @the...
354 Views 8 Replies 1 Kudos
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