Bankwest Forum

About LyndsC

Ask a new question

Member's Profile

Moderator
LyndsC
I'm currently in my 10th year of working for Bankwest, and I absolutely love it here, especially working in the Digital Team! You may have seen me (^Lynds) pop up on our Facebook and Twitter pages and now I'm also helping take care of things in the Forum. Outside of work, I'm an avid football fan and spend my spare time with my amazing friends and family, as well as the occasion overseas trip!
My Latest Posts
LyndsC
Moderator
Posted by Moderator
Unsolved
I'm sorry to hear we were unable to approve your application @Getbj5 . When assessing an application for a credit card, a number of factors are taken ...
242 Views 3 Replies 0 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @Bolton  is there a particular enquiry we can help with? 
159 Views 3 Replies 0 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
If you're having trouble with your cards @54770813 , it would be best to log into online banking and send us a secure message so we can look into this...
271 Views 1 Reply 0 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @AngieK , thanks for your question. While the conditions of the card will state that you need to pay the statement in full each month to avoid purc...
434 Views 2 Replies 1 Kudos
My Kudoed Posts
LyndsC
Moderator
Posted by Moderator
Solved
If you make a purchase using PayPass or the credit button on your card, the transaction will sit in Authorisation Only, which means that we are holdin...
6,094 Views 6 Replies 2 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @clareb1984, if you want to deposit funds you can do this using your card and PIN at Australia Post Stores. Thanks!
8,049 Views 5 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @Lisahicks1, for security reasons we can't access or discuss any personal account information over the forum, so we'll need to speak with you over ...
1,470 Views 4 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @Loza595, generally the reason for a funds transfer being returned is incorrect account details being entered when the transfer is made, or the det...
2,652 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @ccp, if you're unable to log in we'd need to speak with you over the phone to assist. Please give us a call on 13 17 19 and we can look into this ...
73,344 Views 34 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @AngieK , thanks for your question. While the conditions of the card will state that you need to pay the statement in full each month to avoid purc...
434 Views 2 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hey @llcooll8, thanks for reaching out. Funds coming from another bank can take up to 3 business days to be received. You may find they do come throug...
10,274 Views 1 Reply 2 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @Marc, if you are unable to access SMS code while overseas, you can request the transfer using the International Transfer Request Form available fr...
450 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @dordrag68, can I ask are you using a phone or a computer to log in? ^Lynds
2,994 Views 8 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @JF, to access the message centre you'll need to log into personal online banking using a computer, as this facility is not currently available wit...
2,710 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @Rach, this post from @cgm should be able to answer your question.
21,665 Views 28 Replies 2 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Thanks for your question @Brandon42! The easiest way to activate your card is via online banking using a computer. once you’ve logged in - select PINS...
5,439 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
If the transaction is over 12 months old, we'd need to speak with you over the phone or via online chats to look into this for you @Samphire78. You ca...
2,670 Views 3 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @Rach, this post from @cgm should be able to answer your question.
21,665 Views 28 Replies 2 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @Erica56458, thanks for your question! We don't use a routing number here in Australia as we have BSB's - so it's likely you will need to enter you...
7,057 Views 5 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @JLaser, the foreign transaction fee for purchases or withdrawals outside of Australia is 2.95% per transaction, if you're credit card is a platinu...
2,626 Views 4 Replies 2 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @LAURENTIA, you'll need to log into online banking using a computer, as this feature is not currently available via tablet or mobile device. Thanks...
11,599 Views 9 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @anita, you can access our chat service by logging into your online banking using a computer. Once you've logged in you'll see an orange button tha...
12,955 Views 9 Replies 2 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
I'm sorry for the wait you've experienced @Fishnenya, I can assure you that we do have consultants online chatting this morning. The button is greyed ...
12,836 Views 9 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi Brody, if you bring in your photo ID (drivers licence or passport), you will be able to withdraw cash from our branches. Thanks!
1,917 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @nadialeopardi, if you log into online banking using a computer and select "Account nickames" from the left hand menu, you can enter your new names...
2,208 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @Sus, thanks for reaching out in regards to this! The best people to speak with about the complimentary insurance on your platinum credit card and ...
1,582 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @gbart17, I'd really like to look into this further for you, so that we can try get to the bottom of this. Can you please send me an email to forum...
1,317 Views 1 Reply 1 Kudos
LyndsC
Moderator
Posted by Moderator
Solved
Hi @hebbr19, I've just had a look at the paypal website, and when trying to link an account it has asked me for a BSB & account number. The routing nu...
5,404 Views 5 Replies 1 Kudos
LyndsC
Moderator
Posted by Moderator
Unsolved
Hi @lawf, we don't have immediate plans for this, although it this changes we will make sure to let our customer know. ^Lynds
1,827 Views 3 Replies 1 Kudos
Ask a new question
Contact Me
Online Status
Offline
Date Last Visited
yesterday

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.