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MegB
I’ve been with Bankwest since February 2015 and I love helping our customers across our various digital platforms. When I’m not online, you can find me snuggled up on my couch with a good book or running around the local playground with my kids
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MegB
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Hi @aaz you'd be best to have a chat with the insurance provider Cover-More on 1300 468 340 regarding this.
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MegB
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Hi @misschacha you can obtain a queue, and buy upgraded cover by calling Cover-More on 1300 468 340.
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MegB
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Hi @67586306 if you're having trouble resetting your Secure Code, please give us a call on 13 17 19 so we can troubleshoot and assist further.
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MegB
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Hi @Nigel we ask for the card number and PIN during the Secure Code reset process as this is something that further verifies that the owner of the acc...
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MegB
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Hi @Potassium yes, these limits are separate to one another. So you can transfer a maximum of $20k to a BSB/Account number and $20k to a BPay biller o...
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MegB
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Hi @Bradje there isn't a fee for depositing via AustPost. In regard to depositing via CBA, this can be done but is at the discretion of the teller/bra...
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MegB
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Hi @Martin, as credit cards are not designed to be used for cash advance transactions, the fee is charged to deter these. Cash advance interest starts...
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MegB
Moderator
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Perhaps try a different browser?
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MegB
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Hi @anju5421 we'd recommend getting in touch with the relevant Education Departments to check whether or not those dates are correct.
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MegB
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Hey @nanajan04 thanks for reaching out. Clearing your cookies/cache/temporary files and deleting any saved links/favourites/bookmarks should help with...
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MegB
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Hi @martinphilipgreen I'm very sorry this has happened. We can certainly dispute this for you. Please follow the steps at the beginning of this thread...
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MegB
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Hi @Compact if you have a PDF writer installed on your computer, you should be able to select that option from the drop down box on the 'Print' window...
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MegB
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Hey @Bundy11097 , this means there's a short hold time on the transfer (usually only around 4 hours) to allow the relevant fraud/security checks to be...
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MegB
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If there are insufficient funds in the account linked to the Debit Mastercard, the transaction will decline. It is up to the owner of the account to e...
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MegB
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Hi @scarborofun our credit and debit cards all fall under the Mastercard/Visa Scheme Rules and Regulations when it comes to disputing transcations, an...
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MegB
Moderator
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Hey @EN great questions! 1) If the available balance remains above the credit limit once the withdrawal has been completed, only the cash advance fee ...
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MegB
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Hi @Zeeman the transaction eligibility criteria can be found in the Bankwest Qantas Rewards Terms and Conditions booklet As a transfer out of your acc...
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MegB
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We generally send a letter 30 days before the account will be closed to advise you to make a transaction if you intend to keep the account open.
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MegB
Moderator
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Hi @VexLL thanks for reaching out. We'd recommend activating the card within 3 months of the account being opened, and making at least one transaction...
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MegB
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Hi @MissRoll, you can deposit a cheque into your Bankwest account at any of our Victorian branches. They're located in Plenty Valley, Fountain Gate, W...
1,245 Views 1 Reply 2 Kudos
MegB
Moderator
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Hey @MJL88 the first loan repayment will be due a month after the first disbursal. So we can provide specific dates, please log into your online banki...
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MegB
Moderator
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Hi @johk you can process both Pay Anybody and PayID transfers from the Easy Transaction account.
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MegB
Moderator
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Hi @Marty I'm sorry you've had such trouble getting in touch with us regarding your PIN. As @Fraze has mentioned, our Online Messaging Team are avialb...
976 Views 8 Replies 1 Kudos
MegB
Moderator
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Hey @denatured you would only be charged LMI during the initial home loan application, not for the transfer to the new product (eg transferring from P...
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MegB
Moderator
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Hi @Joey83 sorry for any confusion here. Our standard variable rate is the base rate that all variable home loans calculate their rate from. The recen...
1,082 Views 1 Reply 1 Kudos
MegB
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Hi @Ali193 I'm very sorry for the delay in our getting back to your sons broker, I can appreciate this is increidbly frustrating. Would you mind sendi...
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MegB
Moderator
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Hi @Madfit our personal accounts can only have 2 joint parties, although the other 4 people can be added as signatories to the account after it has be...
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MegB
Moderator
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Hey @sexyashley06 if you have your partners BSB & account number, or PayID, you'll be able to transfer into their account.
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MegB
Moderator
Posted by Moderator
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Hey @denatured you would only be charged LMI during the initial home loan application, not for the transfer to the new product (eg transferring from P...
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