Bankwest Forum

About MegB

Ask a new question

Member's Profile

Moderator
MegB
I’ve been with Bankwest since February 2015 and I love helping our customers across our various digital platforms. When I’m not online, you can find me snuggled up on my couch with a good book or running around the local playground with my kids
My Latest Posts
MegB
Moderator
Posted by Moderator
Unsolved
@David2019, I can appreciate this is a stressful situation. The team will be in touch between 4-5pm AWST today as per your request via email.
68 Views 4 Replies 0 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @flyinfree, the minimum spend requirement doesn't have to be in one transaction. This also isn't limited to just flights and can also be covered ac...
37 Views 1 Reply 0 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @David2019, I'm very sorry for the experience you've had with our Online Messaging and Customer Solutions Team and understand your case is now with...
72 Views 4 Replies 0 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @mediccohealth, Smart ATMs don't have the facility to customise the reference on a cheque deposit I'm sorry. The only way to do this is to attend o...
43 Views 1 Reply 0 Kudos
My Kudoed Posts
MegB
Moderator
Posted by Moderator
Solved
Hey! To update your contact details, please give us a call on 13 17 19 at any time.
471 Views 3 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @HappyDays, I'm sorry you're having trouble with this. To withdraw from the eSaver, you'll need to select the 'Linked account transfer' option from...
204 Views 2 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @Matt717, you can view your recent transactions in your online banking by clicking on the account number from the home page.
299 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @petch75, the ability to delete saved PayIDs will be coming in the next app update.
409 Views 6 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @MissRoll, you can deposit a cheque into your Bankwest account at any of our Victorian branches. They're located in Plenty Valley, Fountain Gate, W...
350 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @lee101, if you're trading the car in or selling it to a car yard, they'll generally send us a cheque/transfer to payout the loan. If you're sellin...
271 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @codyheit, while this isn't something that we can currently do I'm sorry, I've passed your feedback through to our Web Team. Thanks!
871 Views 2 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @whiterabbit we have some great news for you    
1,388 Views 2 Replies 2 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @shirleyhosking18, we don't have a routing number as such I'm sorry. Some American transfers require an IBAN which for our accounts is your BSB and...
1,291 Views 4 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @whiterabbit we have some great news for you    
1,388 Views 2 Replies 2 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @jwilliam, transfers to another Bankwest account will process every day. Transfer to other Australian banks will process on the 24th, 27th, 28th an...
526 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @cricklyon, what you've explained is correct. You'd need to pay the statement balance MINUS the combined total of the remaining balances of your th...
444 Views 3 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @JeffH, if the funds will be coming from a Bankwest transaction account, jump into your online banking and hit the 'Message us now' button (or the...
518 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey Tammas! This is a great idea and I'll be sure to send this through to the team so they're aware this is something you'd like to see in future upda...
523 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hey there @Y4K5H I'm sorry to hear you've had trouble opening the account online. As there are many reasons causing this to happen, the best people to...
542 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @Rubbies, I'm sorry to hear this has happened. We can definitely process a trace on the transfer for you. To do this, please log into your online ...
558 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @JVR, I'm very sorry to hear you're being pushed out of the app when you try to make a payment - that's definitely frustrating. I've passed this th...
983 Views 4 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @JVR, I've just been advised that V3.9.4 of our app has just been uploaded to the App Store. This should fix the issue. Please update and let me k...
980 Views 4 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hey @SZ888, I'm so sorry this is happening, it's definitely frustrating having to reset PIN log in all the time. This is something we're aware of and ...
1,187 Views 6 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi @TWhelehan, the credit reporting bodies we use are Equifax Solutions Ltd, Experian Australia Credit Services Pty Ltd and illion. You can request a ...
649 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
To discuss your options regarding a refinance of your loan, you'd be best to have a chat with our specialist Customer Options Team. I know you've said...
1,169 Views 5 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hi @JYK, our Randwick Branch closed 20/08/2018. Should you need to provide an address for this branch for whatever reason, you can use the address of ...
654 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hey @baldbenny, if you'd like to check whether a bank cheque is authentic, you could arrange for the hand over to be made near your local Bankwest bra...
671 Views 1 Reply 1 Kudos
MegB
Moderator
Posted by Moderator
Solved
Hi Mina, thanks for reaching out. As Debit Mastercards can only be posted within Australia, if we have an international address on file for you, the c...
1,067 Views 3 Replies 1 Kudos
MegB
Moderator
Posted by Moderator
Unsolved
Hey @ba48xp, our FAQs on this link may help. As you can see in the picture on the page, the face of the Halo is parallel to the face of the EFTPOS ter...
1,021 Views 2 Replies 1 Kudos
Ask a new question
Contact Me
Online Status
Offline
Date Last Visited
a week ago

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.