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PeteW
With nearly 10 years at Bankwest I have a broad range of skills, knowledge and experience across sales, service, social media, digital and more. I love working in the digital space and helping deliver excellent customer experiences. When I'm not tweeting and #hashtagging I'm most likely diving our oceans, spending time with family and friends or sneaking in a bit of travel.
My Latest Posts
PeteW
Forum Manager
Posted by Forum Manager
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Our tech team have confirmed the details of our planned maintenance taking place tonight. The following services will be temporarily unavailable. You’...
1,596 Views 0 Replies 0 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We understand that every business wants to save time. Now you can by using BPAY Batch in Online Business Banking at Bankwest. What is BPAY® Batch? Qui...
935 Views 2 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Thanks for your patience, I'm happy to confirm Messaging is now live in online banking We'd love to hear what you think.
984 Views 2 Replies 0 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We're really excited to have launched Messaging (the evolution of online chat) in online banking today as part of the Online Banking v17.4 Release. No...
14,572 Views 2 Replies 2 Kudos
My Kudoed Posts
PeteW
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The easiest way to activate your card is via online banking. once you’ve logged in - select PINs & activate cards from the self service menu select th...
26,124 Views 47 Replies 3 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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I reached out to my Bankwest colleagues and pulled together a bunch of #TeamTravelTips for our customers heading overseas this holiday season. Please ...
16,219 Views 2 Replies 5 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Thanks for the feedback @Enigmaraff! We're got some more exciting things planned for our Android and iOS apps so stay tuned
5,470 Views 2 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We’re glad you asked! Our app makes banking on the go easier for our customers. Here are some more details on where to find the app and some of the th...
5,608 Views 2 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Hi and Welcome to the Bankwest Forum! We hope you’re as excited to be here as we are because we’ve created this place just for our customers. We’re ma...
2,930 Views 0 Replies 9 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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While you may plan to take your cash with you from Australia or only use your cards while overseas, it’s best you’re prepared in case you need to with...
8,374 Views 4 Replies 4 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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The Bankwest Ideas Lab enables our customers to directly impact their future baking experience. This is a place for our customers to let us know what ...
4,693 Views 9 Replies 4 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
We're really excited to have launched Messaging (the evolution of online chat) in online banking today as part of the Online Banking v17.4 Release. No...
14,572 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
We understand that every business wants to save time. Now you can by using BPAY Batch in Online Business Banking at Bankwest. What is BPAY® Batch? Qui...
935 Views 2 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
We're really excited to have launched Messaging (the evolution of online chat) in online banking today as part of the Online Banking v17.4 Release. No...
14,572 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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It's not an option at the moment @philly78 however there have been a few enquiries from our customers about this so we're looking at ways of making it...
5,527 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Spot on @cgm - thanks for chipping in! I'm sure @49500352 appreciates it too
12,192 Views 21 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
I reached out to my Bankwest colleagues and pulled together a bunch of #TeamTravelTips for our customers heading overseas this holiday season. Please ...
16,219 Views 2 Replies 5 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
The easiest way to activate your card is via online banking. once you’ve logged in - select PINs & activate cards from the self service menu select th...
26,124 Views 47 Replies 3 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
If you're heading overseas (we're likely jealous by the way) you should let us know your travel plans to help us with any investigation and remediatio...
7,392 Views 7 Replies 3 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
If your card or PIN has been lost or stolen within Australia, call us any time on 13 17 19. If you’re overseas call +61 8 9449 2840 instead. The same ...
7,401 Views 4 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Another (minor) update of online banking has gone live. Not as much to tell you about as normal, but there's somethign nonetheless. Temporary card and...
1,559 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Another (minor) update of online banking has gone live. Not as much to tell you about as normal, but there's somethign nonetheless. Temporary card and...
1,559 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
Good morning @maddy - hope you had a great weekend! We can definitely get that info and could give it to the Bankwest account holder which the money h...
1,962 Views 3 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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With @SarahF having just commenced 10 months maternity leave I'd like to introduce you to @JeremyL who'll be taking care of things as a Forum Manager ...
1,185 Views 1 Reply 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Thanks for your message @jmkellz. Sounds like a good thing you want to do here, I just need to understand a bit more. If it's for the purpose of colle...
1,578 Views 3 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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It’s important you report any suspicious/unauthorised transactions on your account(s) to us as soon as you notice them. We take your account security ...
8,162 Views 11 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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In the latest (minor) update of online banking we’ve made a few smaller changes to improve the experience for our customers. We’ve got some bigger, mo...
3,363 Views 14 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Thanks for your question @R0wdz, this is something we can easily help you with over the phone or in store. Would you like me to arrange a call?
1,439 Views 1 Reply 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We've just gone live with a feedback survey and we'd love to hear from our members what you're using the Forum for, if you're finding what you need an...
1,188 Views 0 Replies 1 Kudos
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