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PeteW
With nearly 10 years at Bankwest I have a broad range of skills, knowledge and experience across sales, service, social media, digital and more. I love working in the digital space and helping deliver excellent customer experiences. When I'm not tweeting and #hashtagging I'm most likely diving our oceans, spending time with family and friends or sneaking in a bit of travel.
My Latest Posts
PeteW
Forum Manager
Posted by Forum Manager
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UPDATE 10:57am Perth time All customer banking services have now been restored and we're confident this issue has been resolved. Colleagues in Bankwes...
424 Views 6 Replies 0 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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UPDATE 9:44am Perth time All customer banking services are coming back online. There may be some interruptions as all systems are restored over the ne...
433 Views 6 Replies 0 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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UPDATE 9:05am Perth time Our banking services including Bankwest App, online banking, ATMS, EFTPOS are returning to normal and we're continuing to clo...
439 Views 6 Replies 0 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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UPDATE 8:45am Perth time Some services are now being restored including ATMs and EFTPOS transactions. Customers may experience some interruptions as t...
442 Views 6 Replies 0 Kudos
My Kudoed Posts
PeteW
Forum Manager
Posted by Forum Manager
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It's not an option at the moment @philly78 however there have been a few enquiries from our customers about this so we're looking at ways of making it...
3,084 Views 1 Reply 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
Spot on @cgm - thanks for chipping in! I'm sure @49500352 appreciates it too
9,192 Views 17 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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I reached out to my Bankwest colleagues and pulled together a bunch of #TeamTravelTips for our customers heading overseas this holiday season. Please ...
11,379 Views 2 Replies 4 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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The easiest way to activate your card is via online banking. once you’ve logged in - select PINs & activate cards from the self service menu select th...
21,823 Views 38 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
If you're heading overseas (we're likely jealous by the way) you should let us know your travel plans to help us with any investigation and remediatio...
5,313 Views 5 Replies 3 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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If your card or PIN has been lost or stolen within Australia, call us any time on 13 17 19. If you’re overseas call +61 8 9449 2840 instead. The same ...
6,134 Views 4 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Another (minor) update of online banking has gone live. Not as much to tell you about as normal, but there's somethign nonetheless. Temporary card and...
874 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Another (minor) update of online banking has gone live. Not as much to tell you about as normal, but there's somethign nonetheless. Temporary card and...
874 Views 2 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
Good morning @maddy - hope you had a great weekend! We can definitely get that info and could give it to the Bankwest account holder which the money h...
1,274 Views 3 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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With @SarahF having just commenced 10 months maternity leave I'd like to introduce you to @JeremyL who'll be taking care of things as a Forum Manager ...
718 Views 1 Reply 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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Thanks for your message @jmkellz. Sounds like a good thing you want to do here, I just need to understand a bit more. If it's for the purpose of colle...
981 Views 3 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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It’s important you report any suspicious/unauthorised transactions on your account(s) to us as soon as you notice them. We take your account security ...
4,907 Views 9 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
In the latest (minor) update of online banking we’ve made a few smaller changes to improve the experience for our customers. We’ve got some bigger, mo...
2,183 Views 14 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Thanks for your question @R0wdz, this is something we can easily help you with over the phone or in store. Would you like me to arrange a call?
928 Views 1 Reply 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
We've just gone live with a feedback survey and we'd love to hear from our members what you're using the Forum for, if you're finding what you need an...
800 Views 0 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
Thanks for the question @rhubarbcliffs and for the tag @thewinchester. This is actually nice and easy to do. For our remote/international customers we...
2,115 Views 4 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Solved
eStatements are electronic versions of your account statements that can be accessed within the Bankwest App as well as Bankwest Online Banking (BOB) f...
1,759 Views 5 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
At Bankwest, we're making banking easier by knowing your business, not just your banking. See how our client Gordon Daley's business Atlas Childcare b...
703 Views 0 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We’re absolutely loving the questions, answers, support and conversations happening on the Bankwest Forum and would love to see it build to the next l...
1,056 Views 1 Reply 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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We've got some big birthday milestones this year so there'll be no saving, just plenty of spending and holidays Tip: Check out all the tools and calcu...
872 Views 1 Reply 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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A new national report reveals Australian couples will have to save for an average 4.4 years to accumulate the almost $103,600 needed for a 20% house d...
802 Views 0 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
We’re absolutely loving the questions, answers, support and conversations happening on the Bankwest Forum and would love to see it build to the next l...
1,056 Views 1 Reply 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
Unsolved
Our Stores will be closed on the following dates over the Christmas & New Year period: Sunday 25 December Monday 26 December Tuesday 27 December Sunda...
1,932 Views 0 Replies 1 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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I find this time of year gets very exciting, busy, and relaxing all at the same time. I'd have to say my biggest contribution this year is building a ...
1,953 Views 5 Replies 2 Kudos
PeteW
Forum Manager
Posted by Forum Manager
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I find this time of year gets very exciting, busy, and relaxing all at the same time. I'd have to say my biggest contribution this year is building a ...
1,953 Views 5 Replies 2 Kudos
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