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DanaeC
I've been working for Bankwest for the past 3 years and it's been pretty great! Currently in the Digital and Social Media Team, I enjoy being able to provide our customers another platform in which we can assist them. When I'm not working I am a super keen Traveller, who also enjoys Photography, Baking, and my Aussie Bulldog - Norman!
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DanaeC
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Hi @ivantee, I'm sorry to hear this. Is he perhaps able to pop into a Bankwest store with some photo ID for assistance over the counter? This would mo...
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DanaeC
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Hi @INQUISITOR, thanks for getting in touch. I'm sorry to hear that the Halo Payment ring isn't quite what you expected in terms of fit. Whilst we hav...
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DanaeC
Moderator
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Hi @BenJD, thanks for getting in touch. As we require you to sign a form acknowledging the rate, fees (if applicable) and terms and conditions at time...
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DanaeC
Moderator
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Hi abdulsufizada77, thanks for getting in touch. You'll just need to select "Payments and Transfers > Payment History" from the left side menu of your...
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My Kudoed Posts
DanaeC
Moderator
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Hi @codaniel & @Masie, Bankwest confirms customers will no longer be able to use their credit cards to purchase virtual currencies effective as of Wed...
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DanaeC
Moderator
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Hey @DjangoGonzales, you sure can And, there are no fees or charges for the early repayment of a Business FeeSaver Loan. It's just important to note t...
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DanaeC
Moderator
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Hi @brookieb, can I please confirm your account type? If this is an everyday transactional account, savings account or loan, the BSB will be the first...
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DanaeC
Moderator
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Sorry for the confusion @Decorum! At this stage the ring is only available on transactional accounts, however if this changes we will be sure to keep ...
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DanaeC
Moderator
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Hey @mattw, thanks for getting in touch with us. As you have mentioned, your minimum monthly repayment will vary based on the spend made within the st...
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DanaeC
Moderator
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Hi all, we’re excited to let you know that you can now order your ring through Bankwest Online Banking (desktop) under “Products and Offers”, as well ...
436 Views 8 Replies 1 Kudos
DanaeC
Moderator
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Hi @Brains, thanks for your enquiry. Via the Forum I wouldn't be able to view your account to confirm exactly why this is happening I'm sorry, however...
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DanaeC
Moderator
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Hi @Pricey_67, whilst you won't be able to deposit cash at a CBA ATM I'm sorry, you can do this at any of our Bankwest Stores and many of our Bankwest...
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DanaeC
Moderator
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Hi @megrburgess, thanks for your enquiry. Your BSB is available within your Online Banking - this will be the first 6 digits you see on the "Account I...
1,071 Views 1 Reply 2 Kudos
DanaeC
Moderator
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Hi @rambler1au, can I please confirm in which context you are referring to here? I've attached a screenshot, wherein it shows you are able to select "...
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DanaeC
Moderator
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Hi @javash, I'm sorry to hear this. When you send the fax, you would generally be notified if there were any issues with the sending, or if the transm...
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DanaeC
Moderator
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Hi @JW1, generally speaking this is possible, as long as you have at least the minimum monthly repayment amount available at all times. For security r...
285 Views 2 Replies 1 Kudos
DanaeC
Moderator
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Hi @Scott1979, you will be able to withdraw up to $2000 per day from Bankwest branded ATMs (excluding 7-11s) and CBA ATMs as of Thursday 30/11/2017. T...
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DanaeC
Moderator
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Hi @Janelie, is there something I can assist you with today? Please note for security reasons I have edited your post to remove the above questions. T...
22,649 Views 12 Replies 1 Kudos
DanaeC
Moderator
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Hi @tracylee, thanks for your enquiry. This is dependant on the type of card you're using. There is a 2.95% Foreign Transaction fee charged for each p...
474 Views 1 Reply 1 Kudos
DanaeC
Moderator
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Hi @Mash, I'm very sorry to hear of your experience in store, it's certainly not the way we want you to be feeling. I will ensure that this is address...
438 Views 1 Reply 1 Kudos
DanaeC
Moderator
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Hi @marilynm, I'm sorry you feel this way. The statement sent at the end of the 30 day spend period is notification of your due date, which falls eith...
468 Views 3 Replies 1 Kudos
DanaeC
Moderator
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Hi @ron888, payments to Credit Cards are usually required to be made via BPAY. You can do this from your Bankwest account by selecting "Payments and T...
330 Views 1 Reply 1 Kudos
DanaeC
Moderator
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Bankwest wouldn't charge you any fees to receive a BPAY into your Credit Card @wbrook - as long as at least the minimum required amount is cleared pri...
570 Views 3 Replies 1 Kudos
DanaeC
Moderator
Posted by Moderator
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Hi @wbrook, no troubles! To pay into your Bankwest Credit Card from another Financial Institution, you'll need to complete a BPAY transfer. The Biller...
573 Views 3 Replies 1 Kudos
DanaeC
Moderator
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It would be up to you as to how you would like to operate the account @AfricaEddie, be it with a standard Debit MasterCard, or a Platinum Debit Master...
509 Views 3 Replies 1 Kudos
DanaeC
Moderator
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Hi @CarleneP, thanks for your enquiry. A late fee is charged when the minimum monthly repayment amount is not received between the statement issue dat...
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DanaeC
Moderator
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Hi @Buddhy, thanks for your enquiry. To generate an up-to-date statement (showing all transactions from the date of your most recently issued statemen...
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DanaeC
Moderator
Posted by Moderator
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Hi @Enigmaraff, thanks for your enquiry. I've just caught up with Justin and this is something he's explored before. Unfortunately we can't implement ...
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DanaeC
Moderator
Posted by Moderator
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Hi @kimed, thanks for your enquiry. The best people to speak with about the complimentary insurance on your credit card, are the providers Allianz Glo...
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