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DanaeC
I've been working for Bankwest for the past 4 years and it's been pretty rad! Currently in the Social Media Team, I love being able to provide our customers another platform in which we can assist them. When I'm not working I am a super keen Traveller, who also enjoys Baking, the Beach, and my Aussie Bulldog - Norman!
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DanaeC
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Hey @Bobelle26, as long as the cheque is in the same name as the account it's being deposited into, then that's no problem
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DanaeC
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Hi @majedtmm66, whilst I won't be able to help with opening a HSBC account, I can advise that if you're looking to open a Bankwest account you are req...
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DanaeC
Moderator
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Thanks so much for taking the time to share this with us Ana! we really appreciate all the feedback we receive, and Lawrence and the team will be so h...
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DanaeC
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Great question @SirCookie. Whilst you can certainly register & use Pay ID to receive payments via your mobile number, this is the first stage of the r...
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DanaeC
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Hi @Stupples, great question. I actually got myself a Fitbit yesterday so I appreciate how handy this feature would be! Unfortunately we don't have an...
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DanaeC
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You're exactly correct @Jinster. The conversion rate for purchases and/or withdrawals will be listed on the Mastercard International website, and upda...
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DanaeC
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Hi @Jinster, thanks for getting in touch. To put it simply, yes! You'll have full access to the available amount in your account at any time you are s...
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DanaeC
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That's right @Matt717 - the SWIFT Code is also known as a BIC. In Australia we don't use a routing number as Lynds has mentioned - we use BSB's. Where...
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DanaeC
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Hey @nm2dalton, thanks for getting in touch. Hopefully I can help to make this clearer, by breaking it down in a Credit Card vs Debit MasterCard overv...
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DanaeC
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Hey @ErinN, thanks for getting in touch. Whilst you'll certainly be able to deposit a cheque over the counter at the Bankwest branch, or at an affilia...
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DanaeC
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Great news!As of today (01/05/2018) Bankwest customers with eligible transactional accounts are able to receive faster payments and register their mob...
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DanaeC
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Hey @Mel7, sorry to hear this. We'd firstly need to know how the funds are being debited from your account - are they using a BSB and Account Number, ...
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DanaeC
Moderator
Posted by Moderator
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Great news!As of today (01/05/2018) Bankwest customers with eligible transactional accounts are able to receive faster payments and register their mob...
333 Views 3 Replies 2 Kudos
DanaeC
Moderator
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Hi @mbarkle81, sorry to hear of this situation - I appreciate that this would be less than ideal! The good news here is we can certainly initiate a di...
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DanaeC
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Interest is calculated on the current balance of the home loan (inclusive of any offset amounts) at any given time @gbart17. The available funds in th...
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DanaeC
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Hi @Kate8003, thanks for your enquiry. Whilst you will need to visit a branch to obtain a bank cheque, this can certainly be done on the spot Just pop...
334 Views 7 Replies 1 Kudos
DanaeC
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Hi @Alfonts, thanks for your message. They'll certainly be able to pop into a Bankwest branch and deposit the cheque into your account. They'll just n...
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DanaeC
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Hey @Johnp, thanks for your question. A Direct Debit is only able to be set up using a BSB and Account Number - this isn't possible from a Credit Card...
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DanaeC
Moderator
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Hi @valkorum, I'm sorry to hear you're having trouble logging in. We're aware of an issue that was affecting Online Banking logins. Can I ask you to u...
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DanaeC
Moderator
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Hi @Shohan, I have responded to your other posts, thanks.
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DanaeC
Moderator
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Hi @Jimbo, great question. An SMS Code would be required if you’re transferring funds via Online Banking, to a new, or previously unsaved recipient. I...
194 Views 3 Replies 1 Kudos
DanaeC
Moderator
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Hi @Norah, we've updated the Bankwest logo on our website to coincide with being named Money Magazine's Bank of the Year. Bankwest...BankBest! Hope th...
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DanaeC
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Hey @nathanrey, I can appreciate that would be frustrating! Whilst we can't access your accounts over the Forum, we'd love to help you via Online Bank...
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DanaeC
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Hi @Ana, thanks for getting in touch. Depending on your account type, you'll certainly be able to have your Superannuation deposited to your Bankwest ...
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DanaeC
Moderator
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Hi @priya_au, thanks for your question. You're certainly able to have a card for each Offset Account you have, you'd just need to advise the consultan...
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DanaeC
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Hi @Jmartins, thanks for getting in touch. Whilst our Eastgardens store doesn't have a coin machine I'm sorry, our stores at Randwick, Bondi Junction ...
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DanaeC
Moderator
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Hi @akitog, thanks for getting in touch. I'm happy to assist with this, as below: 1. There will be no cost to add an Additional Card Holder. You can v...
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DanaeC
Moderator
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Hi @Dylanhallas, thanks for getting in touch. BPAY View will allow you to de-register a bill at any stage. All you need to do, is select the ‘Registra...
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DanaeC
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Hi @94tlk, thanks for getting in touch. This is certainly an option - it's just that payment onto a Credit Card from an account that is not listed on ...
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