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DanaeC
I've been working for Bankwest since February 2014, and it's been pretty rad! Currently in the Social Media Team, I love being able to provide our customers another platform in which we can assist them. When I'm not working I am a super keen Traveller, who also enjoys Baking, the Beach, and my Aussie Bulldog - Norman!
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DanaeC
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My pleasure @KevS, have a great afternoon
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DanaeC
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Hey Alex, This branch has recently relocated They're now located on the Ground Floor, at 121 Queen St, Brisbane (between Hungry Jacks, and the Myer Ce...
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DanaeC
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Hi @KevS, thanks for your enquiry. A Telenet Saver is an online linked account, which does indeed mean that any funds in the account will need to firs...
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DanaeC
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Hey @jakey39, thanks for reaching out. We're definitely set up to receive payments via PayID, so without seeing the account I wouldn't be able to conf...
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DanaeC
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Hi @KevS, thanks for your enquiry. A Telenet Saver is an online linked account, which does indeed mean that any funds in the account will need to firs...
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DanaeC
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Hi @Tgrev, thanks for reaching out. If you have a standard Debit Card, you're able to withdraw up to $2000 per day from any Bankwest or CBA ATM, up to...
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DanaeC
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Get help on the go - any where, any time. We're really excited to have launched in-app messaging, the easiest way to have a conversation with us in re...
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DanaeC
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Hey @ET, thanks for your question. In the situation you've advised above (where the credit card account has a credit balance after a cash withdrawal),...
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DanaeC
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Hey there @Manendez, thanks for your question. If you've deposited funds at a standard deposit ATM (not a Smart ATM), they will be cleared into your a...
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DanaeC
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Hi @Patsheehy72, thanks for reaching out. This is certainly something that can be looked into with our Customer Options Team. They're available betwee...
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DanaeC
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Hey @Jo, this is our Perth Branch The address is 50 William St, Perth 6000. Thanks!
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DanaeC
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This is our Geraldton branch @Matt717, at 129 Marine Tce. So the branch name is just Bankwest Geraldton Hope this helps!
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DanaeC
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Hey @Matt717, thanks for your enquiry. Your branch name will directly relate to the account BSB, yes If you let me know your BSB I can confirm the bra...
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DanaeC
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Hey @Holly0650, I'm really sorry to hear that this has happened and I do hope we're able to have this resolved quickly for you. This is a fantastic su...
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DanaeC
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No troubles @Bcranage, let us know how you go!
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DanaeC
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Hey @bec2018, thanks for your enquiry. You can totally use both! The Bankwest Halo ring is used in the same way a card is, and even has a 16 digit "ca...
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DanaeC
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Hi @cobweb5, I'm sorry to hear this. We have removed some of our ATM's from locations where there are already Bankwest stores or Commonwealth Bank ATM...
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DanaeC
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That's absolutely correct Julie This previous post may also be of further assistance with regards to international fees and charges, broken down by ca...
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DanaeC
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hey @Gk, if you know your Online Banking login details you certainly can There are actually a number of ways that your account can be closed, as below...
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DanaeC
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Hi @Camo92, your SIM card won't have any impact on your Online Banking - unless you're needing to receive an SMS Code. A temporary exemption can be pl...
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DanaeC
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Hi @Nazz, sorry to hear you're unable to access your Online Banking at the moment. If you're registered with SMS Code security, you can reset this by ...
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DanaeC
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Hi @Gr11zzly, thanks for getting in touch. To put it simply, the vendor will contact the bank at the time of your withdrawal/purchase request to valid...
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DanaeC
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Hi @Falcon25, thanks for your enquiry. To send an IMT to a Bankwest account, you'll need to provide the following information: Your full name Resident...
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DanaeC
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I can appreciate this is concerning @Daisydoo74. A request for financial hardship can be made by either party to a loan regardless of whether the loan...
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DanaeC
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No worries @graciemaywilliams, let me know how you go.
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DanaeC
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Hey @graciemaywilliams, thanks for reaching out. This isn't something I've personally seen - so I've done a bit of investigating for you and found the...
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DanaeC
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Hi @Oshmih, thanks for your enquiry. We've launched the first stage of Pay ID, which allows you to receive transfers to your nominated account using y...
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DanaeC
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Hey @LouS, thanks for getting in touch. Whilst this is something that is possible, you will need to speak with our Securities Team. If you could pop m...
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DanaeC
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Hi @Lee21, thanks for your enquiry. If you're unable to visit a Bankwest store to process a transfer over the counter, or obtain a Bank Cheque (this c...
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