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DanaeC
I've been working for Bankwest since February 2014, and it's been pretty rad! Currently in the Social Media Team, I love being able to provide our customers another platform in which we can assist them. When I'm not working I am a super keen Traveller, who also enjoys Baking, the Beach, and my Aussie Bulldog - Norman!
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DanaeC
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Our tech team have confirmed the details of our planned maintenance taking place tomorrow night. The following services will be temporarily unavailabl...
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DanaeC
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Hey @zurahserpas, thanks for getting in touch. If you're after a whole new account - you can generally apply online If you'd prefer to speak to someon...
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DanaeC
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Hi @EzyChee, I'm sorry to see you feel this way. While I can advise you what the fee covers below, I can also confirm that this is not a new fee, and ...
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DanaeC
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Hey @jdouglas1304, the address for our Perth branch is as below: 50 William StreetPERTH WA6000 Hope this helps!
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My Kudoed Posts
DanaeC
Moderator
Posted by Moderator
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Our tech team have confirmed the details of our planned maintenance taking place tomorrow night. The following services will be temporarily unavailabl...
11 Views 0 Replies 1 Kudos
DanaeC
Moderator
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Hi everyone, An update has now been loaded to the App Store (V3.9.4) which should fix this. Please do let us know if this error still occurs. Thank yo...
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DanaeC
Moderator
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Hi everyone, An update has now been loaded to the App Store (V3.9.4) which should fix this. Please do let us know if this error still occurs. Thank yo...
70 Views 17 Replies 2 Kudos
DanaeC
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That's right @Matt717 - the SWIFT Code is also known as a BIC. In Australia we don't use a routing number as Lynds has mentioned - we use BSB's. Where...
1,204 Views 5 Replies 2 Kudos
DanaeC
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Hey there @witnessable, thanks for getting in touch. If you already hold an account in joint names then you'll be able to open a new account over the ...
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DanaeC
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Hey @nm2dalton, thanks for getting in touch. Hopefully I can help to make this clearer, by breaking it down in a Credit Card vs Debit MasterCard overv...
1,846 Views 18 Replies 2 Kudos
DanaeC
Moderator
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That's absolutely correct Julie This previous post may also be of further assistance with regards to international fees and charges, broken down by ca...
838 Views 4 Replies 2 Kudos
DanaeC
Moderator
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Our tech team have confirmed the details of our planned maintenance taking place tonight. The following services will be temporarily unavailable. You’...
1,417 Views 0 Replies 1 Kudos
DanaeC
Moderator
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Hi @Ahmn, thanks for your enquiry. If you are unable to view a specific scheduled payment, it could have already expired, or, it may have been set up ...
1,150 Views 1 Reply 1 Kudos
DanaeC
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Hey there Darlene, thanks for reaching out. This is actually a specific online account BSB, so you can just use Bankwest Place as the branch in this i...
241 Views 3 Replies 1 Kudos
DanaeC
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Hi @MADR8, it certainly should do, as selecting "Credit" gives you access to the full amount of funds available in your account. You'd just need to ch...
528 Views 3 Replies 1 Kudos
DanaeC
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That's a little different @awmac1, as they'll take care of everything for you. The time frame will vary dependant on a number of factors, though gener...
279 Views 3 Replies 1 Kudos
DanaeC
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Hi @KevS, thanks for your enquiry. A Telenet Saver is an online linked account, which does indeed mean that any funds in the account will need to firs...
337 Views 3 Replies 1 Kudos
DanaeC
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Hi @Tgrev, thanks for reaching out. If you have a standard Debit Card, you're able to withdraw up to $2000 per day from any Bankwest or CBA ATM, up to...
377 Views 3 Replies 1 Kudos
DanaeC
Moderator
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Get help on the go - any where, any time. We're really excited to have launched in-app messaging, the easiest way to have a conversation with us in re...
1,262 Views 1 Reply 1 Kudos
DanaeC
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Hey @ET, thanks for your question. In the situation you've advised above (where the credit card account has a credit balance after a cash withdrawal),...
367 Views 1 Reply 1 Kudos
DanaeC
Moderator
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Hey there @Manendez, thanks for your question. If you've deposited funds at a standard deposit ATM (not a Smart ATM), they will be cleared into your a...
477 Views 4 Replies 1 Kudos
DanaeC
Moderator
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Hi @Patsheehy72, thanks for reaching out. This is certainly something that can be looked into with our Customer Options Team. They're available betwee...
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DanaeC
Moderator
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Hey @Jo, this is our Perth Branch The address is 50 William St, Perth 6000. Thanks!
311 Views 1 Reply 1 Kudos
DanaeC
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This is our Geraldton branch @Matt717, at 129 Marine Tce. So the branch name is just Bankwest Geraldton Hope this helps!
421 Views 3 Replies 1 Kudos
DanaeC
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Hey @Matt717, thanks for your enquiry. Your branch name will directly relate to the account BSB, yes If you let me know your BSB I can confirm the bra...
438 Views 3 Replies 1 Kudos
DanaeC
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Hey @Holly0650, I'm really sorry to hear that this has happened and I do hope we're able to have this resolved quickly for you. This is a fantastic su...
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DanaeC
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No troubles @Bcranage, let us know how you go!
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DanaeC
Moderator
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Hey @bec2018, thanks for your enquiry. You can totally use both! The Bankwest Halo ring is used in the same way a card is, and even has a 16 digit "ca...
482 Views 3 Replies 1 Kudos
DanaeC
Moderator
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Hi @cobweb5, I'm sorry to hear this. We have removed some of our ATM's from locations where there are already Bankwest stores or Commonwealth Bank ATM...
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