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Planned maintenance and testing notification 9/6-10/6 and 10/6-11/6

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Posted by PeteW PeteW
Message 1 of 1 3,151 Views

Our tech team have confirmed the details of our planned maintenance this weekend. The following services will be unavailable.

 

Friday 11:30pm to Saturday 2:30am Perth time 

  • PIN/Touch ID Login for Mobile App: You'll be able to use the App but you'll just need to log in with your PAN and secure code instead. These are the same details you use to login to online banking. If you've forgotten your secure code, please click the 'reset your secure code' link on the login page for online banking BEFORE the maintenance period to reset it.
  • SMS Code: Some transactions won't be able to be processed such as; payments to new Pay AnyBody or BPAY® recipients, increasing your daily payment limit, international payments, accessing your contact details, and resetting your secure code. 

Saturday 10:00pm to Sunday 2:00am Perth time 

  • Online banking
  • Mobile App 

Please make sure you plan ahead so you don’t find yourself without access to your funds. We're sorry for any inconvenience.

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