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Planned maintenance and testing notification 31/8-1/9

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Posted by JeremyL JeremyL
Message 1 of 4 250 Views

Our tech team have confirmed the details of our planned maintenance tonight. The following services will be unavailable.

 

Thursday 11:00pm to Friday 2:30am Perth time.
- Online banking
- Mobile app

 

Please make sure you plan ahead so you don’t find yourself without access to your funds. Thanks for your patience.

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Re: Planned maintenance and testing notification 31/8-1/9

Posted by thisbanksucks thisbanksucks
Message 2 of 4 211 Views

IT'S PAST 02:30 PERTH TIME NOW. NEARLY TWO HOURS, IN FACT.

 

WHAT THE HELL IS GOING ON?

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Re: Planned maintenance and testing notification 31/8-1/9

Posted by Tomfwilliams Tomfwilliams
Message 3 of 4 194 Views

Hi guys any idea when app working? I am stuck in Argentina cannot withdraw from any accounts and don't have enough money to make phone call to Australia. Account worked yesterday I need to check it before all banks close here...

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Re: Planned maintenance and testing notification 31/8-1/9

Posted by LyndsC LyndsC
Message 4 of 4 124 Views

Hi @thisbanksucks & @Tomfwilliams, we're aware that our systems are now returning to normal. Can I ask if you've tried logging in again? We're continuing to investigate and are monitoring our systems and will update our below Facebook post when any new information becomes available. ^Lynds
https://m.facebook.com/story.php?story_fbid=1669858606389066&id=164732520235023&__tn__=%2As%2As-R

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