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Planned maintenance and testing notification 17/2-18/2

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Posted by LyndsC LyndsC
Message 1 of 1 276 Views

Our tech team have confirmed the details of our planned maintenance taking place tonight. The following services will be temporarily unavailable. You will still be able to log into the App and online banking and use most functionality. 

 

Friday 21:30 WST til Saturday 02:30 WST. 

- PIN Login for Mobile App: The App will still work, you'll just need to log in with your PAN and secure code instead. These are the same details you use to login to online banking. If you've forgotten your secure code, please click the 'reset your secure code' link on the login page for online banking BEFORE the maintenance period to reset it. 

- SMS Code: Some transactions won't be able to be processed such as; payments to new Pay AnyBody or BPAY® recipients, increasing your daily payment limit, international payments, accessing your contact details, and resetting your secure code. 

 

Please make sure you plan ahead so you don’t find yourself without access to your funds. We apologise for any inconvenience.

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