Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Service Announcements

Ask a new question
Reply
PeteW
Forum Manager
Forum Manager

Planned maintenance and testing notification 11/11

[ Edited ]
Posted by PeteW PeteW

‎11-11-2016 01:16 PM - edited ‎11-11-2016 03:56 PM

Message 1 of 1 1,039 Views

Our tech team have confirmed the details of our planned maintenance this weekend. The following services will be unavailable.　

 

Friday 22:30 WST til Saturday 01:30 WST.　

- PIN Login and TouchID for Mobile App: The App will still work, you'll just need to log in with your PAN and secure code instead. These are the same details you use to login to online banking. If you've forgotten your secure code, please click the 'reset your secure code' link on the login page for online banking BEFORE the maintenance period to reset it.　

- SMS Code: Some transactions won't be able to be processed such as; payments to new Pay AnyBody or BPAY® recipients, increasing your daily payment limit, international payments, accessing your contact details, and resetting your secure code.　

 

Saturday 22:00 WST til Sunday 03:00 WST.　

- Online banking　

- Mobile App　

 

Please make sure you plan ahead so you don’t find yourself without access to your funds. We apologise for any inconvenience.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Our team travel tips for heading overseas.
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.