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Planned maintenance and testing notification 11/11
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11-11-2016 01:16 PM - edited 11-11-2016 03:56 PM
Our tech team have confirmed the details of our planned maintenance this weekend. The following services will be unavailable.
Friday 22:30 WST til Saturday 01:30 WST.
- PIN Login and TouchID for Mobile App: The App will still work, you'll just need to log in with your PAN and secure code instead. These are the same details you use to login to online banking. If you've forgotten your secure code, please click the 'reset your secure code' link on the login page for online banking BEFORE the maintenance period to reset it.
- SMS Code: Some transactions won't be able to be processed such as; payments to new Pay AnyBody or BPAY® recipients, increasing your daily payment limit, international payments, accessing your contact details, and resetting your secure code.
Saturday 22:00 WST til Sunday 03:00 WST.
- Online banking
- Mobile App
Please make sure you plan ahead so you don’t find yourself without access to your funds. We apologise for any inconvenience.

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