on 16-10-2018 09:30 AM
My home loan is a premium select and i want to know what fees i pay and the exit charges, I only have access to my account on the mobile and cannot find a help button. Unfortunately i cannot ring either. Is there somewhere I can find out or an email address to send my details to.
on 16-10-2018 11:54 AM
Hi @Rex1960, great questions. The fees applicable to your loan are listed in your loan contract.
Due to each individual state having different costs associated with discharging a loan, once we receive your Release of Security form you'll receive a payout figure which will contain a breakdown of the fees and charges to discharge and close your loan specifically.
To obtain a copy of the form, your loan contract if you don't have a copy, and for further information regardig the fees that may apply to your loan specifically, please log into your online banking and hit the 'Message us now' button (if using a PC/laptop), or the 'Ask us' button (if using our app).
I hope this helps