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Renewal term deposit

Posted by LAURENTIA LAURENTIA
Message 1 of 2 246 Views

Hello i would  to ask how i renew or make changes in my gold term deposit ? Do i need to go the stores or can i do it online or can i change to other type of term deposit for example gold term deposit to online term deposit?

 

 

Thanks .

 

 

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Re: Renewal term deposit

Posted by SarahF SarahF
Message 2 of 2 246 Views

Hi @LAURENTIA, thanks for contacting us in regards to this. How the term deposit can be accessed will depend on the type of account it is - ie an Online TD or a Gold TD and if the term deposit is in it's 'grace period'. Via the forum I am unable to view your specific account type, however if you can login to Online Banking and select the "Chat Now"  button at the bottom of your screen on a computer, or alternatively call our Help Centre on 13 17 19, we can look into this for you and advise how to proceed. Thanks Smiley Happy

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