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GOLD TERM DEPOSIT OVER THE PHONE

Posted by moshe77 moshe77
Message 1 of 4 804 Views

Hello,

you advertise that the gold term deposit is available over the phone or  'in-store'.

link

3 differnent representatives of yours told me it's only available 'in-store'.

I wanted to deposit a large amount for 12 months, asked for a special rate and got one but eventually been told that i couldn't get it over the phone :-(

Your competitors  St. George and NAB are happy to give you a special rate over the phone ...

 

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Re: GOLD TERM DEPOSIT OVER THE PHONE

Posted by DanaeC DanaeC
Message 2 of 4 784 Views

Hi @moshe77, thanks for your feedback.

 

I'm really sorry to hear that we weren't able to assist in offering a rate over the phone. If you'd like to pop me an email to Forum@Bankwest.com.au, including your full name, Forum username and best contact number we'll give you a call to discuss this with you further.

 

Thanks!

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Re: GOLD TERM DEPOSIT OVER THE PHONE

Posted by moshe77 moshe77
Message 3 of 4 773 Views

Thank you very much Danaec. I've sent you an email :-)

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Re: GOLD TERM DEPOSIT OVER THE PHONE

Posted by DanaeC DanaeC
Message 4 of 4 772 Views

Thanks @moshe77, we'll be in touch with you in the next business day to discuss Smiley Happy

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