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"Destination account" field in transaction search

Posted by backrowturkey backrowturkey
Message 1 of 4 1,361 Views

Please add the ability to track the destination account for transactions and access it in the transaction search + CSV download.

 

At least for internal transfers within my accounts.

 

It should show:

 

  • Destination account # - internal transfers
  • 3 columns "BPay Biller ID", "BPay reference" and "BPay Payee name" - BPay payments
  • 3 columns "BSB", "Acc. No." and "My payee label" (from the saved payees) - "Pay Anybody" bank transfers
  • 2 columns "PayID" and "my payee label" - PayID payments
  • ... etc

It's super frustrating to work with the transaction histories where this information could be available and must be stored, but isn't exposed in the transaction list.

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Re: "Destination account" field in transaction search

Posted by MegB MegB
Message 2 of 4 1,356 Views

 Hi @backrowturkey, I can appreciate not having all the info available is frustrating and have passed your feedback through.

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Re: "Destination account" field in transaction search

Posted by backrowturkey backrowturkey
Message 3 of 4 1,162 Views

Is there any way to get this information at all?

 

Can bank representatives access it? Is there any way I could get a custom transaction report out somehow?

 

It's bewildering that I cannot see where my transactions went to or came from.

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Re: "Destination account" field in transaction search

Posted by MegB MegB
Message 4 of 4 1,159 Views

Hey @backrowturkey, you can view information regarding specific transfers through your online banking by clicking 'Payments & transfers' > 'Payment history'.

When you click the payment number, you can see the recipient details as well as the remitting account.

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