on 25-09-2017 12:50 PM
I have a platium qantas credit card. I pay my card off month to month as i get paid on the 15th of every month. Why am i getting a late admin fee when its suppose to be 44 days interest free?
on 25-09-2017 01:35 PM
A late fee is charged when the minimum monthly repayment amount is not received between the statement issue date, the due date outlined on the statement itself. As Credit Card statements are issued every 30 days, your due date will differ slightly month to month.
If you make payments to the account outside of the statement dates, they are not counted, as they have already assisted in reducing the balance of the account at the time the statement is issued.
You may also be interested to know that if you use the Bankwest Mobile App, you are now able to create a Payment Reminder, using the "Easy Alert" option. This will send a Push Notification to your phone 3 days prior to the due date, if at least the minimum repayment amount has not yet been received.
To set this up, please select "Easy Alerts > Customise Easy Alerts > Credit Card Payment Due".
I hope this helps clarify this for you.
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