on 02-12-2019 11:11 AM
I have just done some major changes to my accounts and now I can't access my previous information, because they are no longer appearing on my statements. How can I access them please?
on 04-12-2019 10:32 AM
Hi @alan3678 thanks for reaching out. If your account was registered for eStatements before it was closed, they'll be available in your online banking under the 'Closed accounts' heading on the 'eStatements' page.
If they don't show there, please have a chat with our Online Messaging Team so we can look into this further for you.