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cannot login to account overseas and cant call

Posted by mas mas
Message 1 of 2 749 Views

i am overseas and have been locked out of the app and my account

i tried to call bankwest on watsapp but says not registered

i registered for email notification before leaving but this is not happening 

i do not have my sim card i bought another sim card from uk but canot call australia


please advise how to reset password without acess to app account or your os ohone number



Re: cannot login to account overseas and cant call

Posted by MegB MegB
Message 2 of 2 729 Views

Hi @mas I'm very sorry you're having such trouble getting in touch with us regarding your account.

If you wouldn't mind sending me an email to with your Forum username, full name, best contact number and current location, i'll arrange for a specialist to get in touch to assist further.

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