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bpay transferring from another bank to bankwest

Posted by mobilycole mobilycole
Message 1 of 4 659 Views
I have a commonwealth bank account with bpay bills registered and i get then via bpay view. In bankwest i cant see them although i have registered them in bw. They show as inactive and i srill get the bills via the other account. Im wanting to Close that account but cant. Need help. I just want them in bank west.
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Re: bpay transferring from another bank to bankwest

Posted by LyndsC LyndsC
Message 2 of 4 658 Views

Hi @mobilycoleCan I ask if you have tried to de-register the bill from your other account yet? It's likely that this is the reason why they are inactive in your Bankwest online banking. Thanks

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Re: bpay transferring from another bank to bankwest

Posted by mobilycole mobilycole
Message 3 of 4 655 Views
Thank you. It might sound weird but no. I didnt realise. Im assuming you just need to delete it. There is no other option. Thanks
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Re: bpay transferring from another bank to bankwest

Posted by mobilycole mobilycole
Message 4 of 4 651 Views
I have unregistered from commonwealth bank. I believe this is the reason.
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