Bankwest Forum

Ask a new question
New Member

accessing my online secure code

Posted by clueclue5 clueclue5
Message 1 of 2 1,767 Views

hi im just having accessing my online secure code because i cant get to my account again i dont know why it keep doing like that


0 Kudos

Re: accessing my online secure code

[ Edited ]
Posted by DanaeC DanaeC
Message 2 of 2 1,762 Views

Hi @clueclue5, I'm sorry to hear this. If your Secure Code is not recognised, and you're registered for SMS code you can quickly reset this online. This is available via the login page of your Online Banking - you'll just need the below information:

  1. Your personal access number (PAN)
  2. The mobile phone that you registered for SMS Code
  3. Your card number & PIN

This link provides a step by step tutorial on how to reset your Secure Code.


If you've not registered for SMS code please call our Contact Centre on 13 17 19 for further assistance. Thanks!


Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.