on 01-04-2018 02:19 PM
I got locked out of my account because i entered the wrong secure code 3 times. However, i am unable to reset secure code as I am nolonger using the mobile number which i have registered for and I am permanently overseas. Please advise.
on 02-04-2018 03:29 PM
Hi @Linda, thanks for contacting us in regards to this. For security reasons we do need to speak with you over the phone to assist with this.
You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks ^Lynds
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