Bankwest Forum

Ask a new question
Reply
New Member

Why can't I access online banking

Posted by rocky_1701 rocky_1701
Message 1 of 2 145 Views

Server Error in '/CMWeb' Application.


Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

 

Can someone please explain what this means? I would like to access my account online...

Reply
0 Kudos
Moderator

Re: Why can't I access online banking

Posted by AlexM AlexM
Message 2 of 2 112 Views

Hi there, sorry for the delayed reply this evening! Our online banking was down for a brief period and our IT teams were onto it as soon as possible. This is now back up and running as of about 15 mins ago, so you shouldn't have any further trouble. Really sorry for the trouble! ^Alex

edit: our mobile app was available, which hopefully means that anybody who had an urgent transaction or request was able to get this done on time. Sorry again!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.