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Why can't I access online banking

Posted by rocky_1701 rocky_1701
Message 1 of 2 1,300 Views

Server Error in '/CMWeb' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.


Can someone please explain what this means? I would like to access my account online...

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Re: Why can't I access online banking

Posted by AlexM AlexM
Message 2 of 2 1,267 Views

Hi there, sorry for the delayed reply this evening! Our online banking was down for a brief period and our IT teams were onto it as soon as possible. This is now back up and running as of about 15 mins ago, so you shouldn't have any further trouble. Really sorry for the trouble! ^Alex

edit: our mobile app was available, which hopefully means that anybody who had an urgent transaction or request was able to get this done on time. Sorry again!

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