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Where is my transfer

Posted by Peewee10 Peewee10
Message 1 of 2 261 Views

I transferred $300 to an ING account last night and it hasn't gone into my account. It says it's processed. 

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Re: Where is my transfer

Posted by DanaeC DanaeC
Message 2 of 2 195 Views

Hi @Peewee10 , thanks for getting in touch.
Generally speaking, transfers from one bank to another can take anywhere from a few seconds, up to 3 business days to arrive (depending on how they're sent, and as a worst case scenario).
This link may help with more information regarding transfers from Bankwest, though please note we have no control over incoming payments - we will process these on the same business day that they arrive to us.
If the payment still hasn't arrived within the 3 business day time frame, it would be best to contact the sender, confirm the account details, and have them request a recall if required.
I hope this helps.

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