on 06-04-2018 05:39 AM
HI, I noticed Fraud transactions into my account, i'm dissapointed that Bankwest did not allert me of these unusual transactions nor master card, all expenses was under 100 and they've used up almost 3K on my bankaccount. Why Bankwest did not alert me with these Fraud? Other banks do your the first bank i've been with that did not! very dissapointing and very upset, i've moved my whole business bankinging from one bank to another hoping it will be better but - no - just too disaaspointed! that's all! ........... (it is now been investigated)! ((
on 06-04-2018 10:28 AM
Hi @mister_dior78, I'm very sorry to hear you feel this way.
I'm glad to hear that these are being investigated now. The security of your accounts are of utmost importance to us, and our Fraud Team will always try to flag any suspicious transactions. For security reasons we're unable to view your accounts via the Forum, but if you'd like to discuss your concerns further, please send your best contact number to Forum@bankwest.com.au and we'll give you a call on Monday.
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