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Unused account

Posted by Gk Gk
Message 1 of 2 1,237 Views

Can I close an unused bank account online?

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Re: Unused account

[ Edited ]
Posted by DanaeC DanaeC
Message 2 of 2 1,236 Views

hey @Gk, if you know your Online Banking login details you certainly can Smiley Happy

There are actually a number of ways that your account can be closed, as below:

1) We can close the account via a BankMail request. This is located through the "Message Centre" tab of your Online Banking.
2) You are welcome to call our Contact Centre on 13 17 19 - they're available 24/7.
3) You can use our Secure Online Messaging option, also through your Online Banking. Just hit the "Message us Now" button on screen at any time.

Hope this helps!

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