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Unknown transaction r merchant

Posted by amanb amanb
Message 1 of 2 1,168 Views


Who is this merchnat -



Can't identify this merchant and it says paid by card when I dind't leave my home that day.

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Re: Unknown transaction r merchant

Posted by DanaeC DanaeC
Message 2 of 2 1,165 Views

Hi @amanb, no troubles. There are many merchants out there who use a different "trading as" name, which can definitely get confusing! For security reasons we're unable to view or provide any personal information via the Forum, but our Contact Centre can certainly take a look into this further for you to see what they kind find. They're available by calling 13 17 19, or by logging into your Online Banking from a PC and selecting the "Message us Now" button. Both of these services are available 24/7 for your convenience - let me know how you go.  

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