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Unknown transaction or merchant details

Posted by pdod pdod
Message 1 of 2 706 Views

hi there, 

i noticed a transaction of $10.99 'itunes' dated 13 Feb, coul dyou please check who made this transaction ?  i did not buy anything from itunes recently. 

thanks for you help.

param 

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Re: Unknown transaction or merchant details

Posted by DanaeC DanaeC
Message 2 of 2 700 Views

Hi @pdod, thanks for getting in touch. Whilst for security reasons we're unable to view or provide any personal information via the Forum, our Contact Centre can certainly take a look into this transaction further for you, and discuss how you can dispute this if required. They're available by calling 13 17 19, or by logging into your Online Banking from a PC and selecting the "Message us Now" button. Both of these services are available 24/7 for your convenience - thank you. 

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