Bankwest Forum

Ask a new question
New Member

Unknown transaction or merchant details

Posted by pdod pdod
Message 1 of 2 108 Views

hi there, 

i noticed a transaction of $10.99 'itunes' dated 13 Feb, coul dyou please check who made this transaction ?  i did not buy anything from itunes recently. 

thanks for you help.


0 Kudos

Re: Unknown transaction or merchant details

Posted by DanaeC DanaeC
Message 2 of 2 102 Views

Hi @pdod, thanks for getting in touch. Whilst for security reasons we're unable to view or provide any personal information via the Forum, our Contact Centre can certainly take a look into this transaction further for you, and discuss how you can dispute this if required. They're available by calling 13 17 19, or by logging into your Online Banking from a PC and selecting the "Message us Now" button. Both of these services are available 24/7 for your convenience - thank you. 

Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.