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Re: Unknown transaction or merchant details

Posted by MegB MegB
Message 17 of 24 946 Views

Hi @Joamomma, you can submit the form through your online banking by clicking 'Message centre' > 'BankMail' > 'Compose' > 'Attach' (you'll need to be logged into the full version of our online banking). We don't have an email address for this I'm sorry.

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Transaction Dispute

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Posted by Navman1990 Navman1990
Message 18 of 24 933 Views
 
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Re: Transaction Dispute

Posted by MegB MegB
Message 19 of 24 929 Views

Hey @Navman1990, was there something in particular we can help with? ^Meg

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Re: Unknown transaction or merchant details

Posted by priscillahanna121 priscillahanna121
Message 20 of 24 827 Views
 
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Re: Unknown transaction or merchant details

Posted by DanaeC DanaeC
Message 21 of 24 825 Views

Hi @priscillahanna121, did you need us to take a look into this for you? Let me know.

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Re: Unknown transaction or merchant details

Posted by Alice69 Alice69
Message 22 of 24 453 Views

Hi, a transaction appeared on my account that I need to cancel as I can't afford this much, what do I do?

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Re: Transaction Dispute

Posted by Alice69 Alice69
Message 23 of 24 452 Views

Yes I need to cancel a transaction on my credit card?

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Re: Unknown transaction or merchant details

Posted by MegB MegB
Message 24 of 24 412 Views

Hi @Alice69 the steps to cancel the card (if needed) and dispute a transaction are provided earlier in this thread (page 2).

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