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Unable to transfer funds from my new savings account?

Posted by maxineburns97 maxineburns97
Message 1 of 2 597 Views

Hi so I just opened a new savings account today(telenet saver) and I transfered some funds into in, then decided later that I wanted some of it to go into my long term savings account.

 

It wont allow me to choose the new savings account from the drop down menu in the internal transfer menu in BOB.

 

Is this due to the account new? Or is this some other thing.

 

Thanks in advance

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Re: Unable to transfer funds from my new savings account?

Posted by LyndsC LyndsC
Message 2 of 2 593 Views

Thanks for your question @maxineburns97!

 

To transfer funds out of the TeleNet Saver, you need to select the Linked Account Transfer instead of Internal Transfer, as this account is designed to only transfer funds between itself and the linked account.

 

Once you have the funds back in the linked account, you can then transfer them to your long term savings account Smiley Happy

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