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Las
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Unable to access online

Posted by Las Las
Message 1 of 3 572 Views

As there are limited beaches for BW, I verified my identity through post. As I am unable to receive sms code to reset my secure code, I contacted the BW customer care and they said I need to go to a branch to verify my identity again to unblock or reset my secure code. I am flying overseas this weekend and I won’t be able to go to any branch, as nothing is close by to my post code Vic-3030. Do you have any suggestions?

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Las
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Re: Unable to access online

Posted by Las Las
Message 2 of 3 569 Views

Branches *

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Re: Unable to access online

Posted by MegB MegB
Message 3 of 3 521 Views

Hi @Las I'm sorry for the trouble you've had with this, and for the delay in our reply.

The closest branch to Werribee is in Taylors Lakes. 

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