2 weeks ago
As there are limited beaches for BW, I verified my identity through post. As I am unable to receive sms code to reset my secure code, I contacted the BW customer care and they said I need to go to a branch to verify my identity again to unblock or reset my secure code. I am flying overseas this weekend and I won’t be able to go to any branch, as nothing is close by to my post code Vic-3030. Do you have any suggestions?