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Transferred to wrong account number

Posted by cbarclay86 cbarclay86
Message 1 of 4 1,103 Views

Hi,

 

Over the last 2 months I have had money owed to me transfered into the wrong account.

 

The account they trasfered into is one number different from my own.

 

How would I go about getting that money back?

 

Cassie

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Re: Transferred to wrong account number

Posted by thewinchester thewinchester
Message 2 of 4 1,102 Views

Hey @cbarclay86, is this money that someone else (i.e. not you) has intended to transfer to your account?

 

If so, the person who sent the funds will need to speak with their bank to discuss the issue. There won't be anything you're able to do, as you weren't the one who initiated the transaction.

 

If you're the one who has sent to the transaction, then you'll need to give Bankwest a call to discuss this.

 

When it comes to transfers between banks, the person sending the transaction needs to take every precaution to check and verify the information they're entered.

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Re: Transferred to wrong account number

Posted by cbarclay86 cbarclay86
Message 3 of 4 1,099 Views

Yeah it was from someone else unfortuately.

 

They are going to contact their bank to try and get it returned.

 

Thanks for the response

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Re: Transferred to wrong account number

Posted by LyndsC LyndsC
Message 4 of 4 1,094 Views

Hi @cbarclay86@thewinchester is correct, if the funds are coming from someone else to your account, they would need to contact their financial institution and request a recall of funds. 

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