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Transaction downloads older than 2015 in Excel and MYOB formats

Posted by anotherkevinqld anotherkevinqld
Message 1 of 4 258 Views

Hello,

 

I see eStatements in PDF format go back 5 yrs. However transactions in Excel and MYOB formats are only availabe from start of 2015.

 

Can these be obtained by special request? If so are there are fees?

 

Regards,
Kevin

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Re: Transaction downloads older than 2015 in Excel and MYOB formats

Posted by LyndsC LyndsC
Message 2 of 4 256 Views

Hi @anotherkevinqld, while you can search transactions back to the 1/1/2105, this is as far back as it can go, so any transactions listed previous to this date will only be recorded on your statements. Thanks

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Re: Transaction downloads older than 2015 in Excel and MYOB formats

[ Edited ]
Posted by anotherkevinqld anotherkevinqld
Message 3 of 4 240 Views

Hello LyndsC,

 

Thank you for the reply.

 

Is it possible by special request to get older e-Statements in PDF? I need 2007 to 2012, it is about 8 statements?

If I can get the PDF's I can convert them to excel using Adobe Acrobat.

 

Regards,
Kevin

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Re: Transaction downloads older than 2015 in Excel and MYOB formats

Posted by SarahF SarahF
Message 4 of 4 233 Views

Hi @anotherkevinqld, thanks for contacting us in regards to this. We keep copies of statements for up to 7 years at Bankwest. As the ones you're needing are over 5 years (which is how long they're kept in online banking) you'll need to call our contact centre on 12 1719 to request these. They will then be posted out to you.

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