on 02-12-2018 01:40 PM
Hi @Dfleming1, sorry to hear you're needing to dispute a transaction.
You can send the completed form back to us via any of the below methods:
-BankMail (the "Message Centre" tab of your Online Banking).
-Fax: 1300 765 515,
-Post: Bankwest PO Box E237, Perth WA 6841
-In-Branch: Find Us Here
Once received, our Chargebacks Team endeavour to resolve the dispute within eight weeks As these disputes require us to liaise with other financial institutions and merchants, we need to allow reasonable time for the other party to respond.
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28-05-2019 01:45 PM - edited 28-05-2019 01:47 PM
Sorry it's not a dispute! I recieved an email from Bank west that they will discontinue my access, and be deleted from their server!!!? they want me to fill out an online form ?! I think it is a scam ?!