on 26-05-2017 11:54 AM
Would be great to see when my next credit card statement would be issued in online banking. Currently can see things like the last statement date, amount due, date due etc. However I'm always trying to maximise the 44 days interest free period by leaving large payments/purchases till after my statement has been issued. Currently I need to work out the approximate next statement date by applying 19 business days which is often a few days off. This has been suggested by bank mail more than a year ago with no traction. Hopefully it would get more momentum on the forum :-)
on 29-05-2017 01:53 PM
Hi @PetersDownunder, thanks so much for your suggestion. The feedback we receive from our customers is a valuable tool in helping us make your Online Banking experience a happy one, and I have passed this on to the team for consideration for future enhancements. In the meantime, the best way to work out your payment cycle, is to add 30 days to the last date of your previously issued statement. This will be the last day of the spending cycle, and payment will be due either 14 or 25 days from then, depending on the type of card you have with us. Hope this helps!
on 29-05-2017 03:03 PM
Thanks for the reply and passing my suggestion on as a potentially feature. The 30 days however doesn't work out at all if looking at my last 3 statements i.e. gap between Feb and March is 33 days whereas the next one from March to April is only 28 days and April to May 31 days.
on 29-05-2017 04:00 PM
This would only be the case if the 30th day happened to fall on a weekend or a Public Holiday @PetersDownunder - this is because the bank does not technically process on these days. However, if your account is registered for eStatements, you will receive an email to advise you when a new statement is ready to view.
You may also be interested to know that if you use the Bankwest Mobile App, you are now able to create a Payment Reminder, using the "Easy Alert" option. This will send a Push Notification to your phone 3 days prior to the due date, if at least the minimum repayment amount has not yet been received. To set this up, please select "Easy Alerts > Customise Easy Alerts > Credit Card Payment Due". Thanks!
29-05-2017 05:33 PM - edited 30-05-2017 08:05 AM
Even eliminating w/ends and holidays still don't get to the correct dates when calculating back to previous statements. I'm aware of all the other features you've mentioned but that's of no use to me as I need to have the exact next statement date in advance. I was in fact quite suprised in phoning the bank to ask for the next statement date and the agent couldn't assist :-(
Hopefully this important feature to help customers with their speding control would get endorsed :-)