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Stopping payment

Posted by Anesu Anesu
Message 1 of 2 44 Views

I cancelled this app months ago and they keep getting money from me like i still use it. Theres proof on google that i dont have or use the app anymore. Also i have the cancellation emails and them telling me im owed a refund. How can i just stop them from being payed from my account?

 

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Re: Stopping payment

Posted by DanaeC DanaeC
Message 2 of 2 42 Views

Hi @Anesu, can I ask if you know whether the funds are being debited from your card number, or from your BSB and Account Number? Thank you.

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