on 28-09-2016 07:08 AM - last edited on 28-09-2016 02:36 PM by LyndsC
on 28-09-2016 02:36 PM
Hi @Vickykatsoudas, for security reasons we can't access or discuss any personal account information over Facebook, so we'd need to speak with you over the phone to look into this. If you can give us a call on 13 17 19, we can look into this further.
Please note for privacy reasons I have also edited your post to remove the account number. Thanks