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Secure code

Posted by Mason Mason
Message 1 of 4 61 Views

Can I reset my secure code. 

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Re: Secure code

Posted by LyndsC LyndsC
Message 2 of 4 55 Views

Hi @Mason, you can view the steps for how to reset your secure code here. Thanks!

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Re: Secure code

Posted by 61500423 61500423
Message 3 of 4 34 Views

how can I rest my pasword/

 

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Re: Secure code

Posted by LyndsC LyndsC
Message 4 of 4 32 Views

Hi @61500423, if you’re registered for SMS code you can quickly reset your secure code online. You’ll find the link to the forgotten secure code tool on the online banking login page.

 

Simply have the following things ready and follow the on screen prompts:

  1. Your personal access number (PAN)
  2. The mobile phone that you registered for SMS Code
  3. Answers to your secret questions

If you’re not yet registered for SMS code please call us on 1300 440 749 and we’ll be happy to help.

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