a week ago
Hi @61500423, if you’re registered for SMS code you can quickly reset your secure code online. You’ll find the link to the forgotten secure code tool on the online banking login page.
Simply have the following things ready and follow the on screen prompts:
- Your personal access number (PAN)
- The mobile phone that you registered for SMS Code
- Answers to your secret questions
If you’re not yet registered for SMS code please call us on 1300 440 749 and we’ll be happy to help.