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Secure code (Internet Banking)

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Posted by ShenPei ShenPei
Message 1 of 2 1,124 Views

Hi. I trield to login to my internet banking and it says PAN and secure code doesn't match. I tried to reset the secure code but I don't have a Australian phone number as I'm not residing in Aus. What is the international number I can call to reset my secure code? Thanks.

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Re: Secure code (Internet Banking)

Posted by LyndsC LyndsC
Message 2 of 2 1,118 Views

Hi @ShenPei,

You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks

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