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Secret questions for online banking

Posted by drish29 drish29
Message 1 of 7 1,071 Views

It has been a few days now and I can't seem to get access to the online banking platform. Is anyone else having this issue?

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Re: Secret questions for online banking

Posted by Bron66 Bron66
Message 2 of 7 1,070 Views

Yes! I can access if I use chrome but not via safari!

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Re: Secret questions for online banking

Posted by DanaeC DanaeC
Message 3 of 7 1,064 Views

Hi @drish29 & @Bron66, we're aware of an issue that was affecting Online Banking logins. Can I ask you to completely close down your browser then re-open, and login entering www.bankwest.com.au in the address bar? If this doesn't work, try clearing your Cookies/Cache/Temporary Internet Files, or if possible try a different browser - and let me know how you go. Thank you

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Re: Secret questions for online banking

Posted by Bron66 Bron66
Message 4 of 7 1,052 Views

I cleared the cookies etc and now it works, Thanks

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Re: Secret questions for online banking

Posted by DanaeC DanaeC
Message 5 of 7 1,049 Views

Glad to hear you've been able to log in @Bron66, have a great day!

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Re: Secret questions for online banking

Posted by rosie rosie
Message 6 of 7 908 Views

carnarvon senior high school

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Re: Secret questions for online banking

Posted by DanaeC DanaeC
Message 7 of 7 906 Views

Hi @rosie, is there anything I can assist you with today?

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