on 30-05-2019 07:36 PM
I have just made a purchase online for $1.95 USD and was charged $70 Au with out my permission. Is there anyway I can dispute it and try get my money back ?
on 31-05-2019 08:14 AM
Call 13 17 19 straight away and see what they can do from their end.
Need broker advice before getting a Bankwest home loan? Feel free to PM me.
on 31-05-2019 02:00 PM
Sorry to hear this has happened @Smashly_145.
@Fraze is correct - calling our Contact Centre would be best so that they can discuss the dispute process with you, and arrange a new card if need be.
Alternatively, you can log in to your Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC to speak with our Online Team.
Let me know how you go.
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