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SMS alert for internet banking transfer

Posted by Kyliekd78 Kyliekd78
Message 1 of 4 206 Views

Will i receive an sms alert for evey transfer through internet banking or is it only for the first transfer to a new payeeW

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Re: SMS alert for internet banking transfer

Posted by DanaeC DanaeC
Message 2 of 4 203 Views

Hi @Kyliekd78, thanks for your enquiry.

 

The SMS Code would only be required if you’re transferring funds via Online Banking to a new, or previously unsaved recipient. It might interest you to know however, that if you use the Bankwest Mobile App with a PIN or Fingerprint login, you shouldn't require SMS security when processing a transfer.

This link may assist you with any further questions you may have regarding SMS Code or Online Banking.

 

Thanks!

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Re: SMS alert for internet banking transfer

Posted by Kyliekd78 Kyliekd78
Message 3 of 4 202 Views

Sorry I think you misunderstood - I completed an on line transfer and received an sms advising that I had transferred $x and if this was incorrect to call.

 

Will I get this message for every transfer I make?

 

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Re: SMS alert for internet banking transfer

Posted by DanaeC DanaeC
Message 4 of 4 197 Views

My apologies @Kyliekd78.

 

It will only be for new transfers, limit increases as well as transfers above a certain limit. There may be occasions in which you receive an SMS outside of these terms, or one is not received. Certain criteria would prompt a notification to be sent, however this does vary for all transfers.

 

Hope this clarifies Smiley Happy

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