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Reset password or secure code

[ Edited ]
Posted by sharahili404 sharahili404
Message 1 of 2 93 Views


ive moved overseas for a period of time and couldn’t remember my secure code and getting through into my account 

i tried to reset it but because no longer have Australian mobile number I couldn’t do it so could you please guide me to reset it ASAP 




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Re: Reset password or secure code

Posted by AlexM AlexM
Message 2 of 2 83 Views

Hi Abdu, I've edited your post to remove the personal details as we ask that you don't share them on a public forum for security and privacy reasons.


Sorry to hear of the trouble. The best way to reach us from overseas is to contact us here: (just scroll down to 'international'). For a request relating to online security, we'd need to speak to you by phone. I've passed along your details for a call, but if we can't reach you (depending on timezones etc) we'd ask you to give us a call so we can help.


Hope we get this sorted for you soon.

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