on 08-11-2015 08:35 AM
Has anyone had the following message after trying to log out of Online Banking?
"The requested URL was rejected. Please consult with your administrator.
Your support ID is: 1084......."
I've had this a few times now. Am using Google Chrome as a browser, updated to the latest version.
Would be good to know what the issue is.
08-11-2015 10:48 AM - edited 08-11-2015 10:50 AM
Hi Jehni, a colleague of mine from our online banking team actually mentioned this to me last week and I've just checked in for more detail. They've confirmed that only a small amount of our customers are receiving the same message and they're looking into what's happened. I've shared your post with them too.
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on 11-11-2015 12:16 PM
The problem is caused by a piece of equipment at Bankwest that is "protecting" their sites (an F5 ASM).
For me, clearing cookies fixed the issue. Will probably work for you too.
on 12-11-2015 04:23 PM