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Points redeemed on statements

Posted by mheyink mheyink
Message 1 of 3 2,318 Views

We just opened up a Qantas FF linked card account and have noticed that points are being redeemed each month. How is this happening when we personally are not actually redeeming any points?



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Re: Points redeemed on statements

Posted by SarahF SarahF
Message 2 of 3 2,316 Views

Hi @mheyink, thanks for contacting us in regards to this. If you're noticing that your Qantas points are being redeemed each month it may be best to contact Qantas ASAP to ensure that you're log in details and access is secure. If you do need any further help please just let us know.

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Re: Points redeemed on statements

Posted by unknown unknown
Message 3 of 3 2,313 Views

Qantas points transfer from Bankwest to Qantas each month.  If you log in to your Qantas Frequent Flyer account do you see the points being transferred there each month?

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