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PayID Features

Posted by Sienna35 Sienna35
Message 1 of 2 570 Views

I made a deposit from my account to my mates account using payid as it was the first deposit it took 4 hours then I made another deposit later that night and it says I need to wait 4 hours this shouldn't be the case as it's the second transaction 

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Re: PayID Features

Posted by DanaeC DanaeC
Message 2 of 2 570 Views

Hi @Sienna35, sorry to hear that the 2 transactions have taken 4 hours.
 

We can't view your accounts via the Forum to see why this has happened, though if you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.

Thank you.

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