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Pause Direct Debit payment of personal Loan

Posted by phatbeat phatbeat
Message 1 of 2 594 Views



I have a Personal Loan with Bank West and I am almost 6 months ahead on my payments. I was wondering if I could have the direct debit payment paused for a few weeks? So essentially the payments would be taken from the existing balance on the loan?



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Re: Pause Direct Debit payment of personal Loan

Posted by MegB MegB
Message 2 of 2 570 Views

Hey @phatbeat, we'd have to have a look at your account to ensure you meet the eligibility criteria for this. 

Please log into your online banking and hit the 'Message us now' button, or the 'Ask us' button if using our app so we can look into this further for you. Our Online Messaging Team are available at any time to assist. 

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