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Over Limit Fee

Posted by Crysteen6918 Crysteen6918
Message 1 of 2 1,361 Views

I made a purchase using my Credit Card on the 5th of March of 0.50 cants. There was 0.58

After the Purchase and Cash Advance charges were applied on the 6th of March, my balance was -9,124.18

Then all of a sudden, my Purchase and Cash Advances Fees applied on the 5th and my 0.50 cent purchase appeared on the 6th, which was followed by a $30 Over Limit Fee.

This is wrong. My purchase was made on Monday before the Purchase and Cash Advance Fees came out.

Can I get the $30 fee reversed?

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Re: Over Limit Fee

Posted by LyndsC LyndsC
Message 2 of 2 1,359 Views

Hi @Crysteen6918, thanks for contacting us in regards to this. For security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone on 13 17 19, or via our secure messaging service so that we can look into this for you. You can access messaging by logging into online banking using a computer and selecting "Message us now".

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