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Afernand
Afernand
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Online statements
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Posted by Afernand Afernand

on ‎06-01-2017 07:06 AM

Message 1 of 2 336 Views

I am getting very frustrated with your e statements I simply cannot open them. If you are going to bring in a charge for the paper statements please make sure you can deliver simply on the online ones. I need to know the minimum payment on my credit card and the date due. I am presently overseas so not in a position to ring you.

 

regards

 

albei

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LyndsC
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Re: Online statements
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Posted by LyndsC LyndsC

on ‎06-01-2017 11:47 AM

Message 2 of 2 335 Views

Hi @Afernand, can I ask what device you are trying to open the statement on? Alternatively if you have access to our app, you can also view your minimum payment here by pressing the "I" button when you have clicked into the account details. Thanks!

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.