on 13-04-2018 03:02 PM
Hi @rjcteh, whilst I can't access your accounts through the Forum, I'd love to help you out! If you can log in to online banking (using a desktop or laptop computer), and select "Message us now" our online team are available 24/7 to look into this for you. Alternatively if you can't access online banking you can give us a buzz at any time on +61 8 9486 4130 while you're overseas. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Our Contact Centre is open 24/7.
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on 13-04-2018 03:53 PM
on 13-04-2018 03:58 PM
Your system just couldn't recognise my usual pin number / password ; locked me out.
The instruction was for me to contact BankWest.
on 13-04-2018 04:00 PM
Your system couldn't recognise my password ( sure it was correct ), and locked me off.
I was told to contact BankWest thereafter.
on 13-04-2018 04:45 PM