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Online banking update – v17.4 Release Notes
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02-11-2017 12:08 PM - edited 08-11-2017 08:28 PM
Today we're releasing some updates to online banking. Take a look at the new features we’ve built into this release.
Messaging (improving live chat)
- Conversation remains open until the enquiry is resolved. You'll now be able to continue a conversation from one computer, to another, by logging into online banking.
- History of conversation will now be viewable every time to click the 'Message us now' button.
- For further info, check out our post on Messaging.
BPAY Batch
- Our Online Business Banking customers will be able to upload a data file containing up to 200 BPAY transactions.
- When the file is uploaded, Online Business Banking does the BPAY validation on every transaction in the file and shows any validation errors on the screen.
Scheduled Payments – changed to Ascending order
- Feedback from our customers have suggested that scheduled payments appearing in descending order was confusing. We will now default to Ascending order on ‘Date’.
Other than that, there were a couple of bug fixes and performance optimisations.
Stay tuned for our next release!

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Re: Online banking update – v17.4 Release Notes
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02-11-2017 02:19 PM - edited 02-11-2017 03:18 PM
Unfortunately Messaging has been delayed. As soon as the new launch time/date is confirmed, I'll update this post. The rest of the release will still go ahead.

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Re: Online banking update – v17.4 Release Notes
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on 08-11-2017 08:29 PM
Thanks for your patience, I'm happy to confirm Messaging is now live in online banking
We'd love to hear what you think.

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Re: Online banking update – v17.4 Release Notes
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on 24-10-2018 01:00 PM
I've just come home from mandurah forum bankwest I did my internet online banking with my secure code on there computer my mobile banking won't let me in there I've tried every way possible on my new phone and I can't get into my online banking I've even spoke over the phone to use
Re: Online banking update – v17.4 Release Notes
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on 26-10-2018 11:29 AM
Hey @Rickysniegowski I'm sorry you're having trouble getting into online banking. If you give us a buzz on 13 17 19, we can assist further.