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Online banking update - v16.2 Release Notes

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Posted by SarahF SarahF
Message 1 of 2 1,799 Views

Back in the v16.1 release notes for online banking we announced improvements to merchant reporting and the overseas travel notification form. Here we are at v16.2 and have a number of improvements based on customer feedback we’ve received, including from right here on the Forum and our social media channels.

 

For personal and business banking customers

  1. Ongoing scheduled payments – We’ve added the ability to select ‘until further notice’ when setting up a recurring payment. @Enigmaraff and @cgm were just two of our customers that suggested this change and while it may not seem significant, we believe it’ll make the process much simpler Smiley Happy

IBS forum image.jpg

 

For personal banking customers

  1. We’ve created a new email notification for our credit card customers to alert them to new eStatements helping them manage their credit card accounts more easily and effectively.
  2. When searching for transactions we’ve added a simple help box pointing our customers in the right direction to find transactions up to 2 years ago (via ‘Transaction search’) or 5 years ago (via eStatements).

IBS release transaction listing.jpg

 

3.  Another helpful improvement is the clear differentiation between Open and Closed accounts when viewing eStatements. Again @cgm and @Enigmaraff contributed to feedback around this point, as did @thewinchester – thanks!

IBS release.jpg

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Re: Online banking update - v16.2 Release Notes

Posted by Enigmaraff Enigmaraff
Message 2 of 2 1,769 Views

Great to see you guys implementing some of our suggestions. Thanks @PeteW and @SarahF for listening.

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