19-07-2016 01:26 PM - edited 19-07-2016 02:46 PM
Back in the v16.1 release notes for online banking we announced improvements to merchant reporting and the overseas travel notification form. Here we are at v16.2 and have a number of improvements based on customer feedback we’ve received, including from right here on the Forum and our social media channels.
For personal and business banking customers
- Ongoing scheduled payments – We’ve added the ability to select ‘until further notice’ when setting up a recurring payment. @Enigmaraff and @cgm were just two of our customers that suggested this change and while it may not seem significant, we believe it’ll make the process much simpler
For personal banking customers
- We’ve created a new email notification for our credit card customers to alert them to new eStatements helping them manage their credit card accounts more easily and effectively.
- When searching for transactions we’ve added a simple help box pointing our customers in the right direction to find transactions up to 2 years ago (via ‘Transaction search’) or 5 years ago (via eStatements).
3. Another helpful improvement is the clear differentiation between Open and Closed accounts when viewing eStatements. Again @cgm and @Enigmaraff contributed to feedback around this point, as did @thewinchester – thanks!
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on 19-07-2016 08:31 PM